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  1. Sounds like you're using a Username/Password account under streaming line Channel List EPG only loads if it has been loaded from the Grid EPG This is how those servers work MAC accounts don't have this issue.
    1 point
  2. This How to Video will explain it
    1 point
  3. Is the universal remote you're using the Harmony Remote? If so, all of our models were recently updated on the Harmony Database. So take a look, as the search button is there We should be able to add the Search icon to the channel list though in a future update.
    1 point
  4. Search icon is at the top of VOD Home screen Or like nbs mentioned you can use the search button on the remote, which is much quicker.
    1 point
  5. I was checking that a few months ago NBS and my results were ... I started adding to the 'Top 10 Channel favorites' (TV Channels category) and did get to 10 added, but I kept going and got up to 31 added and all 31 are seen on the Launcher screen. I do not know what the limit would be, I stopped at 31
    1 point
  6. Like Phones and Computers The OS + some pre installed apps takes up space of the internal storage. On the 16GB that comes on the XR 4000 A brand new box has about 9.8GB of free space
    1 point
  7. I spoke to Kuul media today about this They did receive an email from you about this last night They will reply to you soon they told me
    1 point
  8. you can hide any categories you dont want In full screen hit ok left arrow takes you to categories hit green button you can hide any category except the one you are in
    1 point
  9. What are you recording to, USB, SD Card or internal storage? If its USB or SD Card, sometimes users have these formatted to FAT32 Which cannot create files larger then 2GB 2GB would be about 1-2 hours worth of recording, depending on the channel quality It is suggested that your USB or SD Cards are formatted to NTFS for recordings.
    1 point
  10. I recently bought the XRS4500 and it's my first time using an IPTV box. I was having the same issues and was getting frustrated. After reading number of articles I realised that the box has only one tuner. Therefore if I set the recording and then watch something else, it doesn't record. However when I set the Manual Recording and didn't change the channel or play with the box, it DID do the recording. I recorded on it's internal memory, haven't tried it with SD or external HDD. Sadly there is no User Guide or Manual to give us all this information. If you know of any place to get one, please
    1 point
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