dishuser Posted October 10, 2022 Share Posted October 10, 2022 4 minutes ago, Djtank said: My X5 will not update. Tried numerous times. It will download and then tell me to reboot. After rebooting nothing happens it locks up. I have to unplug and plug the box in about five times so that I can use it and then it tells me to update. While watching shows a notice will pop up telling me to update this is really frustrating. This has been going on since I bought the box about 4 months ago. you need to load 3 files to sd card I posted the video above write down all your server info because the fix resets the box as well https://mega.nz/folder/TIlUzZhR#vIOZKq43u3MS3Y3zoFHdkQ 1 Quote Link to comment Share on other sites More sharing options...
Djtank Posted October 10, 2022 Share Posted October 10, 2022 Couldn't I just do a factory reset and try to download? Quote Link to comment Share on other sites More sharing options...
Djtank Posted October 10, 2022 Share Posted October 10, 2022 So I have to do this every time there's an update? Why are other people are able to update? Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 10, 2022 Share Posted October 10, 2022 29 minutes ago, Djtank said: So I have to do this every time there's an update? Why are other people are able to update? No once this update is done you will be able to update normally 1 Quote Link to comment Share on other sites More sharing options...
AllBlaxx Posted October 14, 2022 Share Posted October 14, 2022 @nbs. Created an account just to say thank you for this. Followed the instructions and worked like a charm 2 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted October 14, 2022 Author Share Posted October 14, 2022 On 10/9/2022 at 10:02 PM, dishuser said: you need to load 3 files to sd card I posted the video above write down all your server info because the fix resets the box as well https://mega.nz/folder/TIlUzZhR#vIOZKq43u3MS3Y3zoFHdkQ We made 3 separate How To Videos To make things easier. X5 Manual Firmware Update - Downloading The Firmware files https://youtu.be/ccHvIpm0Nys X5 Manual Firmware Update - Setting up and formatting your microSD card https://youtu.be/aInIIo_KtJA X5 Manual Firmware Update - Updating the box https://youtu.be/z7uZtqeZwao 5 Quote Link to comment Share on other sites More sharing options...
milton Posted October 17, 2022 Share Posted October 17, 2022 I made my own card .the first time I had red light on . succeeded the second time and the box updated. Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 20, 2022 Share Posted October 20, 2022 I have received my box back, updated to 20221011. The box appears to be working. Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 25, 2022 Share Posted October 25, 2022 (edited) Edited October 25, 2022 by dishuser disregard...wrong thread Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted October 29, 2022 Share Posted October 29, 2022 Finally got my other X5 to upgrade with the SD card !!! happy happy works perfect 4 Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 5, 2022 Share Posted November 5, 2022 I put the three files on an SD card when following the video instructions the light turns blue right away as soon as I release the button. Cannot get the box to update. Current firmware version v20220628 Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 5, 2022 Share Posted November 5, 2022 10 minutes ago, Djtank said: I put the three files on an SD card when following the video instructions the light turns blue right away as soon as I release the button. Cannot get the box to update. Current firmware version v20220628 are they in root or a folder? Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 I formatted the SD card first. When I put the SD card into my computer all I see on it are three files that were downloaded. I do not see any folders. When following the instructions on how to use the SD card the procedure does not work. As I stated when I release the button the green light comes on immediately and the files do not download my box reverts back to the way it was. The SD card is one that I have used in the past in my cell phones. Maybe I should try a different SD card? Or a new one? Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 6, 2022 Share Posted November 6, 2022 home/settings/device preferences/storage does it show the card? Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 No I don't think so just each file and the size Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 6, 2022 Share Posted November 6, 2022 17 minutes ago, Djtank said: No I don't think so just each file and the size you can't see files in storage Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 (edited) I downloaded the files onto the SB card according to the video what am I supposed to see when I look at the contents of the SD card? Edited November 6, 2022 by Djtank Clarity Quote Link to comment Share on other sites More sharing options...
Emporium Posted November 6, 2022 Share Posted November 6, 2022 If you go into file/browser on the X5 and you select the SD card, do you see the 3 files (without selecting any subfolder after choosing the card) ? I'm assuming you formatted the card using FAT32 ? Not NTFS or anything else ? If you do have another SD card, then it does not hurt to try another card. I have had some cards in the past which seem to work great for storing files and pictures, but no devices would be able to use them for recovery/boot type updates. Not saying that is the issue, but you mentioned that you have other cards, so why not try with another one. Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 (edited) Sorry I misunderstood some previous questions when I do what you just said I see a folder that says X5 boot card. Inside that folder are the three files that I was talking about Edited November 6, 2022 by Djtank Quote Link to comment Share on other sites More sharing options...
Emporium Posted November 6, 2022 Share Posted November 6, 2022 (edited) There is your problem You downloaded all the files together from the mega.nz file instead of one at a time. Mega ZIPS up all the files and created a file called "X5 boot files.zip" which contains the 3 files. Try downloading the files one by one, and put them at the base/root of the SD card and you will be fine. I'd tell you to unzip the file or move the files, but not sure if you have just a single ZIP file and the browser if just opening the ZIP file to show you contents. OR if it has already been unzipped to a folder in root. Hence why I tell you to redownload them, one by one. Download the 2 tiny files first, and then download the one larger IMG file (since it takes a little longer). Edited November 6, 2022 by Emporium Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 What I did was I downloaded the zip file and then I unzipped the file and at that point moved the 3 files together to the SD card. Can I just move the unzipped files one by one onto the SD card? Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 I cannot tell you how thankful I am for all your help. Well yes I can thank you so much The instructions I got were to download them as a zip file so the video was incorrect that somebody sent me Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 6, 2022 Share Posted November 6, 2022 2 minutes ago, Djtank said: I cannot tell you how thankful I am for all your help. Well yes I can thank you so much The instructions I got were to download them as a zip file so the video was incorrect that somebody sent me but it doesn't tell you to unzip them Quote Link to comment Share on other sites More sharing options...
Djtank Posted November 6, 2022 Share Posted November 6, 2022 Works great thanks again 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted November 6, 2022 Share Posted November 6, 2022 Glad it worked. Subsequent updates will come in as expected via OTA. Quote Link to comment Share on other sites More sharing options...
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