TonyC Posted October 1 Posted October 1 Hi Everyone, Having an issue with my P6 not playing VOD or Series. Thanks Quote
TonyC Posted October 1 Author Posted October 1 I can't get in touch to ask. I'm trying to get another 12 months as well. Quote
TonyC Posted October 1 Author Posted October 1 They are all there, populated. They just won't play at all. 1 Quote
Emporium Posted October 1 Posted October 1 Do you have another device you can check with ? Or check using BuzzTV 5 on the P6, just to ensure it is not your service ? 2 Quote
nbs. Posted October 1 Posted October 1 Try using buzz 5 to test them Also try external player with buzz 5 2 Quote
Ryu Posted October 1 Posted October 1 2 hours ago, TonyC said: They are all there, populated. They just won't play at all. I dont have p6 to test yet but my x5 ss yesterday I had same issue as yours with one of the server but it started to working fine today. Quote
Ryu Posted October 1 Posted October 1 3 hours ago, nbs. said: Have you ruled out your service having issues yet? I think its server side for op as well since I had similar experience with one of the server yesterday beside they tested on p6 and I tested on x5 ss. Quote
TonyC Posted October 3 Author Posted October 3 I put my servers on the buzz 5 and vod and series worked fine. So probably not my servers. Quote
TonyC Posted October 3 Author Posted October 3 At present i'm okay with everything on buzz5 app. I'll wait till they send an update and fix. Quote
allaboutbuzz Posted October 3 Posted October 3 Just now, TonyC said: At present i'm okay with everything on buzz5 app. I'll wait till they send an update and fix. We can't fix it without reproducing it. Quote
TonyC Posted October 3 Author Posted October 3 I've taken my servers off of buzz6 app and put them on buzz5. What was happening was when pressing ok button on watch on the vod, it would leave the movie homescreen for a second then go back. Quote
Emporium Posted October 3 Posted October 3 Send a PM to aab with the details on which server you are talking about. As he said. Can't fix what they can't reproduce. Each server is slightly different. Quote
allaboutbuzz Posted October 3 Posted October 3 2 hours ago, TonyC said: I've taken my servers off of buzz6 app and put them on buzz5. What was happening was when pressing ok button on watch on the vod, it would leave the movie homescreen for a second then go back. I actually only need your MAC sent via PM So we can check the logs as to why this happens. Reproducing it does help more, but we have a built in logger for issues like this as well. Quote
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