TonyC Posted October 1 Share Posted October 1 Hi Everyone, Having an issue with my P6 not playing VOD or Series. Thanks Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 1 Share Posted October 1 Have you ruled out your service having issues yet? 1 Quote Link to comment Share on other sites More sharing options...
TonyC Posted October 1 Author Share Posted October 1 I can't get in touch to ask. I'm trying to get another 12 months as well. Quote Link to comment Share on other sites More sharing options...
TonyC Posted October 1 Author Share Posted October 1 They are all there, populated. They just won't play at all. 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 1 Share Posted October 1 Do you have another device you can check with ? Or check using BuzzTV 5 on the P6, just to ensure it is not your service ? 2 Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 1 Share Posted October 1 Try using buzz 5 to test them Also try external player with buzz 5 2 Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 1 Share Posted October 1 2 hours ago, TonyC said: They are all there, populated. They just won't play at all. I dont have p6 to test yet but my x5 ss yesterday I had same issue as yours with one of the server but it started to working fine today. Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 1 Share Posted October 1 3 hours ago, nbs. said: Have you ruled out your service having issues yet? I think its server side for op as well since I had similar experience with one of the server yesterday beside they tested on p6 and I tested on x5 ss. Quote Link to comment Share on other sites More sharing options...
TonyC Posted Thursday at 03:09 PM Author Share Posted Thursday at 03:09 PM I put my servers on the buzz 5 and vod and series worked fine. So probably not my servers. Quote Link to comment Share on other sites More sharing options...
nbs. Posted Thursday at 03:42 PM Share Posted Thursday at 03:42 PM Send allaboutbuzz your info Quote Link to comment Share on other sites More sharing options...
TonyC Posted Thursday at 05:46 PM Author Share Posted Thursday at 05:46 PM At present i'm okay with everything on buzz5 app. I'll wait till they send an update and fix. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted Thursday at 05:46 PM Share Posted Thursday at 05:46 PM Just now, TonyC said: At present i'm okay with everything on buzz5 app. I'll wait till they send an update and fix. We can't fix it without reproducing it. Quote Link to comment Share on other sites More sharing options...
TonyC Posted Thursday at 06:15 PM Author Share Posted Thursday at 06:15 PM I've taken my servers off of buzz6 app and put them on buzz5. What was happening was when pressing ok button on watch on the vod, it would leave the movie homescreen for a second then go back. Quote Link to comment Share on other sites More sharing options...
TonyC Posted Thursday at 06:17 PM Author Share Posted Thursday at 06:17 PM I was using xc api login Quote Link to comment Share on other sites More sharing options...
Emporium Posted Thursday at 08:42 PM Share Posted Thursday at 08:42 PM Send a PM to aab with the details on which server you are talking about. As he said. Can't fix what they can't reproduce. Each server is slightly different. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted Thursday at 09:01 PM Share Posted Thursday at 09:01 PM 2 hours ago, TonyC said: I've taken my servers off of buzz6 app and put them on buzz5. What was happening was when pressing ok button on watch on the vod, it would leave the movie homescreen for a second then go back. I actually only need your MAC sent via PM So we can check the logs as to why this happens. Reproducing it does help more, but we have a built in logger for issues like this as well. Quote Link to comment Share on other sites More sharing options...
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