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Media format is not supported


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1 hour ago, Anu said:

Thanks for replying guys latest firmware running V20220919 and the latest software. Still no live Tv streaming for the past 4 days…


Ask your service for a mac reset

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On 3/17/2024 at 10:54 PM, Anu said:

How to fix this problem on live Tv streaming when vod is working fine. “Media format is not supported” is displayed.

If you tried both players and get the same issue. The issue might be one of the following. 

1. Your ISP is blocking your servers live TV channels. A VPN should solve this. You can hot spot your phone, and connect your box to it. To see if your Live TV works

If it does, then you will need to get a VPN for your Internet. As your ISP is blocking it. 

2. The Live TV is down on your server. 

Try #1 first though. 

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Thanks a lot allaboutbuzz for your reply. You got that right. I tried the first option and it worked when I connected the box to my phone’s network.  Thanks again.

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