Anu Posted March 18 Share Posted March 18 (edited) How to fix this problem on live Tv streaming when vod is working fine. “Media format is not supported” is displayed. Edited March 18 by Anu Quote Link to comment Share on other sites More sharing options...
Ryu Posted March 18 Share Posted March 18 try to switch media player. if its on server side then you need to contact server. Quote Link to comment Share on other sites More sharing options...
Anu Posted March 18 Author Share Posted March 18 Thanks for replying…the issue still not fixed. Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 18 Share Posted March 18 Post more info Mac,xc api or m3u Software ,firmware? Which model? 1 Quote Link to comment Share on other sites More sharing options...
Anu Posted March 18 Author Share Posted March 18 Buzz 5 XRS4500, Mac Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 18 Share Posted March 18 Post more info Mac,xc api or m3u Software ,firmware? Which model? Software, firmware? 1 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted March 18 Share Posted March 18 Software ,firmware ? 2 1 Quote Link to comment Share on other sites More sharing options...
Anu Posted March 19 Author Share Posted March 19 Thanks for replying guys latest firmware running V20220919 and the latest software. Still no live Tv streaming for the past 4 days… Quote Link to comment Share on other sites More sharing options...
Anu Posted March 19 Author Share Posted March 19 IPTV VERSION - 5.0.919 Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 19 Share Posted March 19 1 hour ago, Anu said: Thanks for replying guys latest firmware running V20220919 and the latest software. Still no live Tv streaming for the past 4 days… Ask your service for a mac reset 2 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted March 20 Share Posted March 20 On 3/17/2024 at 10:54 PM, Anu said: How to fix this problem on live Tv streaming when vod is working fine. “Media format is not supported” is displayed. If you tried both players and get the same issue. The issue might be one of the following. 1. Your ISP is blocking your servers live TV channels. A VPN should solve this. You can hot spot your phone, and connect your box to it. To see if your Live TV works If it does, then you will need to get a VPN for your Internet. As your ISP is blocking it. 2. The Live TV is down on your server. Try #1 first though. 3 Quote Link to comment Share on other sites More sharing options...
Anu Posted March 20 Author Share Posted March 20 Thanks a lot allaboutbuzz for your reply. You got that right. I tried the first option and it worked when I connected the box to my phone’s network. Thanks again. 3 Quote Link to comment Share on other sites More sharing options...
Emporium Posted March 20 Share Posted March 20 Hmm.. Guess ISP is blocking. You either get and use VPN now all the time, or look for another service which is not blocked by your ISP and does not need VPN (not yet at least). Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted March 20 Share Posted March 20 10 minutes ago, Anu said: Thanks a lot allaboutbuzz for your reply. You got that right. I tried the first option and it worked when I connected the box to my phone’s network. Thanks again. Good to hear you figured it out 1 Quote Link to comment Share on other sites More sharing options...
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