Bryanm Posted June 2, 2023 Share Posted June 2, 2023 Unplug and restart. No changes. Can't get to settings for changes. Ideas please Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 2, 2023 Share Posted June 2, 2023 What model buzz do you have? Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 X 5 Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 remove hdmi cable from box and tv and put back in again, try different hdmi if avaible Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 (edited) No changes. New HDMI cable and different input. It's been great for probably 5 or 6 months since release date 20230602_161523.mp4 Edited June 2, 2023 by Bryanm Upload video and photo Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 press home button twice quick then after few seconds press home button once and let it go and see what happens Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 also, do you have external device connected? if yes then remove them and restart your box and see if it shows up Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 No changes. Home did nothing. Starts to load, past liquid screen then flashing icon Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 I guess maybe time to put in recover screen and reset. same procedure for X5 Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 also, if this screen just started to pop now I would leave it alone fr some time if possible to see if it starts to work on its own. because, factory reset will erase everything. Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 Nothing plugged in externally. I'm fine with factory erase. Can it be restored without access to settings? If you have instructions I'd appreciate it Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 if you don't see anything beside that logo then unfortunately thats the only way what you see in the above video. Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 I'm not getting the video. Link? Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 go all the way down to the page and look at the bottom left corner and change theme to 4.4 default then you will be able to see the video. Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 Not seeing any options for change. Android phone browser. Do I need laptop? Newbie at this Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 2, 2023 Share Posted June 2, 2023 2 minutes ago, Bryanm said: Not seeing any options for change. Android phone browser. Do I need laptop? Newbie at this https://stbtalk.com/index.php?/topic/300-factory-reset-hard-reset-xr4500-xrs4500/ Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 yes try pc if possible Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 yes try pc if possible https://www.youtube.com/watch?v=9l1x3KJl_jE Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 2, 2023 Share Posted June 2, 2023 scroll to the bottom of any page and in the centre you will see theme with a down arrow click on that to change theme Quote Link to comment Share on other sites More sharing options...
Bryanm Posted June 2, 2023 Author Share Posted June 2, 2023 Hard reset worked. Thanks 2 Quote Link to comment Share on other sites More sharing options...
Ryu Posted June 2, 2023 Share Posted June 2, 2023 cool beans Quote Link to comment Share on other sites More sharing options...
Dannbee Posted October 9, 2023 Share Posted October 9, 2023 hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it? i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 9, 2023 Share Posted October 9, 2023 43 minutes ago, Dannbee said: hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it? i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works what other technique? make sure you inserting in right hole Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 9, 2023 Share Posted October 9, 2023 (edited) 1 hour ago, Dannbee said: hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it? i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works I have hard reset dozens of times You should be able to feel the button(top of av hole) Are you holding the button down and then powering up box? Then keep holding it Edited October 9, 2023 by nbs. Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 9, 2023 Share Posted October 9, 2023 (edited) Xxxxxxx Edited October 9, 2023 by nbs. Quote Link to comment Share on other sites More sharing options...
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