nbs.

While tv is on full screen hit the menu button on remote then settings ,config ,video player

Menu settings configuration video player

Have you tried the other media player?

Here is a guide

? If you don't have info entered it will always go to this page

Are you able to enter the server info? Or have you already?

It's not a typo

Getting info from you is like pulling teeth...lol The more detail the better when reporting issues

A vpn won't disguise the mac

That's helpful...lol

You can't even do a hard reset without a working remote Email buzz and see what they want to do

Also look at the end of your remote through the phone camera Does it light up?

Can you get to remotes and accessories in the menu,?

You have any other devices you could try to pair?

what buzz version are you on?

Take a picture of it and read them at your leisure

That's the last general update that was sent out

youll have to pm allaboutbuzz with all your info

try changing stream format in menu,settings

you using mac or xc api?

You should pm allaboutbuzz with all your info.

Try rebooting a few times

From buzz re 4k Not possible. And it's a device issue with their app Although, new Android 11 models can do it + work with the ATV app version.