nbs.

I also only had to use my mouse on the home oage Most times its not needed

No I had no issues using a mouse

Use you mouse

I just signed in to netflix .it works fine

A lot of apps that worked on the 3000 dont work on android 9 More are updating their apps and starting to work

All of them

you are the first i have heard of having issues with vod Have you tried both players?

In menu ,configuration, do you have start on boot on? If that doesnt help we just have to wait for fix

right now we are guessing at what you have done . Its really hard when you post a little bit of info at a time So it was working and now its not? stopped working after update? you using mac addy ? Now you are saying you got a 4000 update How do you know its a 4000 update? Please take your time and post all your info go to server settings ,hit menu and post version number at bottom

try hitting the back button It will ask if you want to go into ir mode say yes then hit home button ,settings remotes and see if it will pair theree

Unless you post in detail how you are setting it up there is no way to know what you are doing wrong

Same here

It might have to wait for the update I have it too ,a bit of a pia

usually not around till late morning eastern time It being a monday they have to go through all the emails I would suggest being a bit more patient Again your call I

personally i think this update could be done today but thats your call to return it

Go to getbuzz dot tv and use the contact us form

I have set up a box with buzz 2 software on it and I see the menus you are talking about I tap the green button until i get to the one I want and stop at the one i want I dont see how it can scroll past the one you want?? I dont think the sw would be any different

Your last comment makes absolutely no sense There are always issues with a small percentage of boxes doing updates over the net That's is not just buzz either Email buzz with your mac addy and server ID and they should be able to help you I had issues with one box and they switched update servers for me You could also private message allaboutbuzz with that info and if he comes online he can help you here

Can you take apic of the subtitle screen and upload it?

Yes Yes but it wont get the update I was thinking of What version of buzz 2 are you on?

you didnt do it right You can feel the reset button if you push gently Once you know you have to hold the reset button in and power stick on Keep holding it until the screen appears ,you use volume buttons on remote to go up and down in menu

Thanks

I DONT think you just put a pin in Check out the guide in the xrs 4500 section Back later this aft

I havnt done a pin reset on a stick yet but it erases everything and starts setup again when done I am not near my stick right now but I can advise better later this afternoon There is a guide in the xrs 4500 section on how to do a hard reset It should be the same process except the hole is on the side near the ir hole