Emporium

Does it get any airflow in the media center ?  I have a few boxes on my desk, and if I forget and put something on top of them they can get pretty warm.  OK, mine are not in any enclosed area, so they don't "overheat", but if they were in an enclosed area with little airflow, I am pretty sure some of them "could" get hotter than what they "should" be.

Welcome to the forum.  First of all, is it a 4900 or an X5 ?  They are 2 different machines   Both great units, but just saying.

I have never seen that issue, but If you have tried everything else, have you tried doing a full reset ?

Here is the link for reset of 4500, but procedue is same for most buzz untis:

https://www.youtube.com/watch?v=9l1x3KJl_jE

Have you tried changing the powerkey definition from suspend to shutdown, to see if it survives the full shutdown ?  Maybe some glitch with the suspend option.

What is your model, and the installed Firmware and BuzzTV version.

15 minutes ago, dishuser said:

and here I thought everyone would know what service it is...lol

how many services have that many portals?(7)

It didn't even dawn on me that p1, p2 and p5 were all portals of the same server.  Now it makes sense.  Since we don't post the actual servers here, I assumed that p1, p2 and p5 were each a portal to all different servers (ie: just variable placeholders)...   Guess it's time for another coffee   

23 minutes ago, nbs. said:

Op might want to consider changing to xc api

Assuming the server offers it.

What is your media stream format set to.   You should now have 3 options... Automatic, HLS/M3U and TS.   Try swapping through them, and see if it makes a difference.

FYI: The setting is in the same menu as the player settings, just a little further down.

If you are using something like a Logitech Harmony remote, at least Logitech does have the xrs4500 (and xr4000) in their database.  The IR codes are the same for Buzz products so you should be able to get 99% of it working.

Now, for Bluetooth pairing, that is a different story.

If you are using some old Radio Shack RCA or other "universal" remote, then good luck.

OK.. My 5 series boxes go RED as mentioned above.  And I am 100% sure my 4900 used to go red in suspend originally.  But I just checked it out on BOTH of my 4900 boxes and now if I select suspend it stays blue.  No issue with EPG however coming out of it.  CEC is all turned off on my box.

• Firmware version: V20220923
• BuzzTV 5 version: 5.0.893

I stopped using suspend on my 4900 because it would eventually cause network glitches and would eventually be forced to reboot the box anyhow in the middle of watching something.  So "shutdown" was the best option.  A few extra seconds at boot time, but always a clean load with no left overs from previous session.

I just checked my X5, B5 and E5 and all go RED when suspend.  X5 is on .905, B5 on .893, and E5 on .799 still.  But I don't think BuzzTV 5 has anything to do with the LED colors on modes, that would "probably" be controlled in the firmware.

B5 is normally Blue when powered on, and Green light to show my ethernet cable is connected.   Go into suspend and Green light goes off, and Blue turns Red.

Actually on the B5, if I power up the box, then put it in suspend, and then power up, and then quickly try to put it in suspend as soon as the blue light come on but before video is displayed, and repeat that 4 or 5 times, the unit eventually hangs    OK, not fair, very abnormal use of the box.  But I tried the same on the X5 (and E5) and could not reproduce it.  Maybe some sort of race condition on the B5 due to slower CPU, as it is still initializing as it comes out of suspend mode.   Only reason I even did that, was because I was trying to see if the RED/BLUE lights on the B5 were actually a single dual color LED or just 2 small LED one on top of the other very close. And therefore I was close up on the box and not looking at the screen as I was putting it to suspend and on, suspend and on, etc.

Just curious, is the E5 going to get updated soon ?  Public release is still on .799 for E5.

8 hours ago, allaboutbuzz said:

This was fixed on V5.0.901 Beta

I believe you're on the Beta update list

Are you able to try this and let me know

Thanks

Just tried it on my X5 (now on 5.0.905) and it seems to work as expected now.  If channel is in the Favorites category, it stays in the favorites category when you manually switch to another channel in the favorites category..  Actually as a matter of fact, if you are in ANY category, if you choose a channel that is in the same category, it does not change category.  

Thanks

As DU said.   I use VLC to play off USB flash drives and even off NAS shares.

16 hours ago, Woody said:

No it happens when i shut down and susprnd function blue light stays on

Suspend function, blue light does NOT stay on.  It goes red.

If you power up and you don't see the animated Buzz logo, then you were on suspend.   If you see the Buzz Animated logo, then you were shutdown.

7 minutes ago, Rob Brz said:

How to I change the player for external? 

You said "I changed different players in the configuration mode" in your first post.   If you did, then you should have noticed that for VOD+TV Series, aside from the Primary and backup players, you should have the option for External.   

If you don't, please go to the updates screen and post your Firmware and Software version numbers please.

Try installing something like VLC player or MX Player and configure movies for External Player, just to check if that works any better.

Yes, but your ISSUE is NOT related to BuzzTV 5 software.  BuzzTV 5 is only the software for the IPTV.  The issue you are having is related to the box, remote or firmware update.  Nothing to do with BuzzTV 5 update.  Very different things..  You got MORE than just a Buzztv 5 update.

Either way..  Try doing a factory reset on the remote first.  Then before reconfiguring anything, try to see if it can turn your box off (since it will be using IR only at this stage).  Then if that works, go ahead and redo the rest of the remote setup process.  BT pairing and TV setup..

The manual for the remote can be found here:

https://buzztv.com/site/wp-content/uploads/2022/05/BT400-300_manual_WEB_v6_Compress.pdf

Either way, the HDMI CEC options are still a valid thing to check since it uses CEC to put the box in standby mode when the TV is turned off.  Quite possible that CEC settings have been altered after the last firmware update.

31 minutes ago, Kanadoos said:

It is my Buzztv remote that won't switch the tv box off

 

Well, maybe you should post in the correct forum for the box you have.  This is the general BuzzTV 5 software thread.  

And also specify which remote you have BT100, BT200, BT250, BT300, BT400 ?

Check your HDMI CEC settings.  May need to enable virtual CEC or play with some combination of settings in that menu.

When you say it sees it as "Filesystem type: msdos"  I am assuming you are NOT using a windows PC.  Possibly a MAC or Linux box ?  Pretty sure that is NOT an official filesyste type.  And whatever machines you are using, is grouping all windows type filesystems under 1 category (FAT, FAT32, exFAT, NTFS, etc..).  If you have access to a windows PC use that.

I would have offered to send you a MicroSD card, since I have a few of them (8GB) which I used to update some for family and friends.  And with your comment about "Cretin" I assume we are not too far geographically    But after all the current comments, I am not even going to bother.

For a company which has a reputation of regular updates, it should have been a red flag to you when you realized that after 6 months, still no updates.  Can't blame buzz, if you waited more than a year to check confirm why you still had no updates.  And just to clarify, they did not tell you to "buzz" off.  They did offer to flash it, but being so long after the fact, and out of warranty they would not cover the shipping.  They would not charge you for the service, you just cover shipping if you are not able to do it yourself.

Good Luck with the other company you ordered a box from.

20 minutes ago, Nelutz said:

I just got my 4900 ,I did the update but the IPTV version is still at 5.0.766  ,when  I updated said that will go to 5.0.777??

Latest public update for 4900 is 5.0.893.

Like dishuser said, if it doesn't come through, message buzztv with your mac, and let them know.  They will take care of it.  Give it a day, just in case the update servers are down at the moment

54 minutes ago, dishuser said:

I tried a 5v on my 4900 last week and it stayed on red light...never booted

4900, I have not tried (maybe out of curiosity, I'll try tomorrow).. But U5 I have, and it does boot.  But then again, since it is not designed for it, it may not work on all devices.

25 minutes ago, dishuser said:

ya the bt-200 is my favourite as well

can start a download and only turn tv off when I crash

And let's not forget how easy it is to turn on the backlight if you want to.  Even in the dark, you feel your way to the bottom rightmost key, press it for a few seconds, and it enables the backlight.  Do the same again to disable it completely

2 hours ago, Michael Wright said:

Will a 5v 3.0 amp power supply handle the U5 with an internal or external hard drive? 

Actually, it will probably turn on, but it will be quite unstable with strange behaviors.  Many have had strange behaviors with their box, only to realize that in their rush to connect it their new toy, they "assumed" the power supply was the same as other boxes and didn't swap out the 5V power supply (from thier previous box) for the provided 12V. 

12V 1.5A or greater should be easy enough to find.  They were pretty common also on external powered USB hard drives also.  I have a box full from a few from old LaCie and Seagate external drives and they work fine also on my U5 and 4900.

7 hours ago, dishuser said:

I love my 4900

2½ years old and still going strong

Same here.  I have 2 of them and I love them.  One in the living room and one in my bedroom.  They are my main daily use devices , and so far, the BT200 remote which came with the 4900 is still my favorite remote.

Even though I have the X5 and U5 units, my wife would hang me if I replace the 4900 units she has gotten so used to.  

FYI: there is nothing wrong with Android 9.  For a purpose built unit (ie: IPTV) it just works and it is stable.  There is no software that I have seen that "needs" anything higher anyhow.

And we are assuming you are using a MAC sub ?

Keep in mind that IF the person you bought it from, tested the service on his box, odds are he will need to do another reset, since the server probably married your sub to his device_id   Many servers lock into not only the MAC, but also to DEVICE_ID.

1 minute ago, sharoori said:

Could my internet provider block a URL? I've done everything.

Yes they can (at a few different levels).   

Do you have access to a VPN service to see if it works if you enable a VPN ?

The 4900 is an older box, based on Android 9.  The newer boxes are the 5 series, which are based on Android 11, which is what I would recommend.

However having said that, if you absolutely want s 4900, you can check the Buzztv Global web site, they do seem to be selling some under the "refurbished" section.

If you don't want new, and prefer new, then Worldwide Satellites does list them on their web site.  But they are pretty much the same price as the newer 5 series.

I you absolutely want an HDD/SSD slot like the 4900, then the U5 is the equivalent on the 5 series.  If that aspect s not of huge importance, then I'd strongly recommend you look at the BuzzTV Classic (and the remote included is a BT250, which is very similar to the BT200 originally included with the xrs4900).  You could still record, but you would need to add a USB stick for that.