Emporium
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Posts posted by Emporium
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This is often a DNS issue. Most ISP are crap when it comes to their DNS servers. Change your router and set something like 1.1.1.1 (cloudflare) and/or 8.8.8.8 (Google) as your DNS servers. And ensure that your router is supplying that to all DHCP requests downstream (like your boxes). That way, your ISP has no say in what you are resolving or not.
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Well, it is like any new electronic device. Even on my Pixel 7, it took maybe 4 or 5 cycles of updates before it was done.
And Keep a Windows PC powered off for a month or 2, and let me know how many cycles of checking for updates you will need to do before it comes back and tells you it is done and no more updates available. And with W10 it is not as bad (since they have many rollups). W7 and before was a nightmare. The longest part of a new install was all the updates, since there were all incremental and it often took a whole day, just doing updates, rebooting, new updates, rebooting, rinse and repeat
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Lucky it was in that direction (ie: using a 5V when device expected 12V). If you do it the opposite way around, you would not have been so lucky, since the device expecting 5V would "possibly" smoke if you gave it 12V.
I usually put a small ptouch label at the end of 12V power supplies, to warn/remind me that it is a 12V and not for use on most other buzz boxes.
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The holiday sale has started.
It is pretty much the same sale as there was recently during the Black Friday sale. Still nice to see a sale for some great devices.
And the details were exposed today:
Thanks Buzz, and Happy Holidays to everyone
NOTE to Buzz: The sale banner (1st image, which has been up for a few days), it is a little misleading.. Should have said "UP TO 30% off". I have at least half a dozen people who emailed me this morning that the sale is not 30% off sitewide (as it is written and was interpreted), after having seen the banner on the weekend.
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14 minutes ago, westcoast said:
This is issue started to happen in Sept when a new update was installed on my 4900. If I revert back to the old firmware from the Sept one the 4900 will suspend and the light will turn red.
We know, and so does Buzz. They already thought they fixed it in the last update, but they are aware that it was not, and they are looking into it. Hopefully it will be addressed in the next update.
However it is mostly cosmetic, since the connection does disconnect. I confirmed while checking my reseller panel, and confirmed by checking the connection log on my firewall.
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As a matter of fact, I always recommend using your own router. Makes things simple and transparent when you change ISP. And the junk most ISP provide is truly junk, barely adequate for a tiny apartment, and a single user,
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29 minutes ago, alfie047 said:
thanks for your reply.
Sorry, the tech support i refer to is the retailer I bought the box from, they loaded all the apps and a live tv stream as well and have helped me troubleshooting. They have done the factor reset and reloaded my apps etc each time this has happened. They are the ones who spoke with Buzztv.
Waiting is not the issue. After losing the connection, I have left the box plugged in all night and I get the same "limited connection" message on my box the next morning. I am using Starlink as my internet provider and their router does not allow me to change any settings. We have tried forgetting the network, and resetting password etc without any change. As i said in my first posting, i did not have any issues for the first 6-7 months but as recently as last week, the moment i unplugg the box, i can't reconnect.
Since you seem to be close with/to your retailer, is it possible that the box is defective ? Have they offered to just swap/replace it to see if the problem persists ?
When the issue happens, have you tried simply toggling the WiFi on/off ? Just turn it off for a few seconds and then re-enabling it. Another thing that some people have found that fixes odd issues (and this one is odd), is toggling the "hotspot" option (which is in the same menu).
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When you say you did all this with "tech" support, who are you referring to ? ISP, Buzz, or IPTV service provider ? Because later you say "They spoke with Buzztv...". Who is they ?
I have never had issues moving my boxes around. Actually I often take my box to my Mom's and the box auto connects between mine and my mom's without an issue. I even sometimes take the box to the office to demo it to colleagues when they are interested in getting a Buzz box.
But having issues moving it within your same home ? That is strange. Never seen that problem.
When you power up the box, are you waiting any time before you launch the LiveTV app ? Sometimes, depending on your router it can take a few seconds (sometimes up to 30 seconds) depending on your WiFi. I used to use Asus routers (which are great), and that is what I have at Mom's place (older AC86U). And At home and at the office, I use enterprise grade Cisco WiFi Access points and no issues.
Does your router give you the option to separate your 2.4 and 5Ghz bands ? If so, try to separate them (you'll then have 2 separate SSID (one for 2.4Ghz and one for 5Ghz). This way you don't leave it up to the router to decide what to force you onto.
I am assuming when you change networks, you do go into the WiFi/network section and ensure you select the correct network and put in the correct password (if it is the first time) ?
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1 minute ago, Dave J said:
I won't disagree with your point with full shutdown. However, I've never had issues using suspend on any of my boxes, as I do a restart now and then, but I also refresh my network on a regular basis. What bothers me is that the boxes came with the suspend option installed by the manufacturer (same as my TV, computers, cell phones) and it worked perfectly until this last update. Let's say I take my car to a dealership,. They flash updates to my computer modules, and now my A/C no longer works. Is it acceptable if the service managers says " no problem, you can just open the window? That's not a resolution. After over two months dealing with this problem, it needs to be fixed.
The box DOES go into suspend mode. It is just the LED that does not change color. So it is not really that bad.
"You A/C works, and it does cool you down, but the lights do not reflect it" - ie: just like my Honda is now
I'm sure it will eventually get fixed.
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One of my 4900 boxes is connected to my Sharp Aquos TV, and my second one is connected to a 24" computer Monitor which I have in my bedroom with a small soundbar. connected to the audio out jack of the monitor.
They both used to go red on suspend ages ago when I used to use suspend. Nowadays I just do a full shutdown, since I found that when I used suspend, after a few resumes the network starts to act up, and I'd need to reboot anyhow. So for the extra minute it takes to do a full boot, nowadays all my boxes are set to shutdown.
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I rarely use suspend, but I just tested and my 4500 and 4900 with 906 also stays blue on suspend.
XRS4500 Firmware V20220919 with 5.0.906
Both of my XRS4900, Firmware V20220923 with 5.0.906 (nbs, as you mentioned in another thread you have slightly newer fw, 2022116, "which was made for some users having standby/shutdown issues with their remote. After powering off")
Not sure suspend issues would be s/w related. I'd assume they were firmware related. But then again, it has been a while since we have gotten a f/w update on the 4000 series.
Tested on my Classic ( 5 series), and it works as expected.
Back on Oct 19 when allaboutbuzz posted about 906 going to all android 9 boxes, he did mention they would look at the light issue again when it was mentioned that the issue was not fixed [at least not for all cases] (even though release notes state it is).
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43 minutes ago, sea157 said:
I love everything Buzz does and you are correct, most people only have one server but I would sure love to see this in the future sometime.
In the mean time that is the only reason I bought a lifetime subscription to TiviMate just so I could put all my servers favorite channels in one folder.
This way I don't have to switch servers from one to another to use all my favorite channels, TiviMate does it for me and I love this feature!
Everyone's needs are different. However Tivimate is not without it's own issues however (no software is). At pone point it took Alex (the dev) so long to fix one issue which would overload many servers, that at one point many servers had actually banned the use of Tivimate on their servers.
The primary service I use has pretty much all the channels I want/need anyhow. I've tried many others, and don't see any specific channels other have that I'd want. The other services I have are more for backup purposes (and rarely used anyhow), not for any additional channels. Once or twice that I have wanted something specific, I made a request and they are pretty quick in adding it when their sources have it available.
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Strange.. Sounds like a provider issue, but keep us posted on the outcome with the other provider.
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The Classic is still at 5.0.799 for public release. For "beta" and many other boxes, we are up to .906 or so. Should be updated soon. Not sure why the update on the Classic has been delayed, but I am sure they have their reason.
So what fixed the EPG ? Switched to M3U/XML, or did the XC suddenly start working again ?
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Which X5 do you have ? The Newer AX-C model, or the older one 64/128AI with AC WiFi ?
The Wifi is not the same on both devices
Before ruling out a potential bandwidth issue (as perceived by Disney Plus app), I'd say if possible, try to use a cable, instead of WiFi. Not saying you have a bandwidth issue, but I have no clue what algorithm Disney is using to decide one way or another. Just saying.
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It won't hurt, but I don't think that is the issue.
Are you connected to same TV (direct or though receiver or other device) ? Are they wired, or wireless ? If Disney plus thinks it doesn't have enough bandwidth, it will scale down. It will do the same if HDCP is not detected and it thinks you are going through some intermediate device.
Maybe try swapping the HDMI cable. if the HDMI cable is marginal, it may not be able to properly detect HDCP which would inhibit 4k.
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You could have saved yourself all the headaches if you had actually ANSWERED the question of what version of firmware and BuzzTV you were running...
Exactly one month ago, in your thread (not even a hijacked thread), the last question you were asked was "What firmware and buzztv version are you running ? You can find it on the Updates screen." And you never replied...
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In a different forum, Buzz did confirm that they they are aware of the request and it is something that they will look into at some point, but it is not in the very near future.
So DU's answer is technically correct
Considering over 80% of users have only a single service, this is not a feature which would benefit the masses. For some of us, it would be great, but for the masses it has no benefit.
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And it didn't come back "as-is". There were updates made in the back end to avoid the lockout situation that it could still cause (which was the original reason it was removed).. So being a smart-ass without understanding what went into the changes and testing behind the scenes, just makes you look like an @ss.
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3 hours ago, Pauly said:
I was the one who complained when it was removed, there must have been more people besides me who complained for them to realize the mistake this caused and bring it back.
Your welcome!
Does not take 50 people to complain about something for buzz to fix something. If it makes sense (not some crazy "nice to have"), reproducible, and not too difficult to implement, it often is implemented quite quickly.
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3 hours ago, Lawrence Calhoun said:
Formatted on the U5 as removable storage
This is acceptable as long as you don't do any super long recordings or downloads of 4k VOD. Android boxes have a tendency of formatting in FAT32 (the U5 is NOT excluded), which has a 4GB file size limit. So any downloads or recording that are larger than 4GB would be truncated.
Best option is to do as I have mentioned on Nov 17, in the thread you had hijacked and we were still kind enough to keep replying to you. But obviously, if you continued to format on the U5, you did not retain any of those recommendations, which was to format in exFAT if you want the best compatibility.
And even in that hijacked thread, you would never answer the questions we'd ask. And the questions still remains unanswered.
Unanswered question from last thread:
- What player are you using for LiveTV ? If you swap to the other player, do your streams also work fine ?
Unanswered question from nbs's post above
- mac,xcapi or m3u
Have you tried browsing you HDD/SSD with something like VLC and seeing if you can play back your recordings ?
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VOD descriptions are gone ? Hmm.. Doesn't sound right. Never seen that.
Maybe it is worth deleting the server entry completely and then recreating it to force a complete resync.
The timing with the TS thing I think was just a coincidence.
What version of BuzzTV are you using (if you hit the Menu key from the LiveTV screen, it is on the bottom. 5.0.xxx)
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If you turn time shift off, does the EPG work again ?
Did you try to CLEAR EPG, to see if it repopulates ?
What type of login (MAC, XC or M3U) ?
What version of BuzzTV are you using (if you hit the Menu key from the LiveTV screen, it is on the bottom. 5.0.xxx
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Kind of hard to do anything if the box does not power on
They did say they tried to do the pin reset procedure, and still no joy, it stays red.
One thing I would do, is disconnect the HDMI cable when doing these tests (just in case some CEC is taking control).
@jol173 you mentioned "I tried doing the hard reset by pushing and keeping the reset button pressed for 15 seconds and plugging the power back on"
I'm assuming you pressed the button (through the AV hole), then plugged it in and THEN waited 15 second (while holding the button). You don't press, wait 15 seconds and then plug it in. Just checking.
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Cannot load portal!
in BuzzTV 5
Posted
First of all, you are hijacking someone else's thread.
Secondly, I made a simple recommendation and will not go through everyone's network setup to configure stuff. If you are having connection issues, you should try without VPN first, to see if that is the source of the problem. If it is, then you can try different servers on the vpn server to see if it is possibly just an issue with that servers. I don't know what expressvpn uses and even less on how to configure it on tomato. I haven't used any linksys router and 3rd party firmware since the days of DD-WRT and the original Linksys WRT54G
I will make 1 and only 1 recommendation, and will not reply further to configuration issues...
tomato vpn config has options for DNS as such (I believe under advanced, and "Accept DNS configuration"):
I guess you'd have to set that to "disabled" to allow the router to ignore DNS servers from espressvpn.
*** However keep in mind, using DNS servers external to your VPN provider is considered a "leak" and therefore not 100% private, since your DNS queries are going to 3rd party servers. I personally don't care, but just saying.