Dave J Posted August 5 Share Posted August 5 Since .756, my 4500's won't directly start in live TV. I get a message "stream not available, try again later", then suddenly I have my channel. Other times I get only a blank screen. I hit live TV, then the channel kicks in. Doesn't matter which channel, wired or wi-fi. Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 5 Share Posted August 5 With both players? Quote Link to comment Share on other sites More sharing options...
Dave J Posted August 5 Author Share Posted August 5 Yes. Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 5 Share Posted August 5 Have you tried clearing cache in the buzz5 app? Quote Link to comment Share on other sites More sharing options...
Dave J Posted August 6 Author Share Posted August 6 Yes, cleared the data and cache, no change. Uninstalled the Buzz5TV app and re-started the box, App auto-updates to .758. Then I re-enter my server info and re-connect. Put the box in standby, and then turn back on. Hasn't resolved the problem. Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 6 Share Posted August 6 You'll have to wait for allaboutbuzz to debug your issue 1 Quote Link to comment Share on other sites More sharing options...
Dave J Posted August 6 Author Share Posted August 6 Thanks. If it's a glitch the Dev team will find it. Quote Link to comment Share on other sites More sharing options...
Emporium Posted August 6 Share Posted August 6 Have you sent a message to allaboutbuzz with the details on which service you are using (don't post publicly - since we don't promote any specific service here)? Maybe it is service specific. I've been running tests on my 4500 for the last 2 days with subscribed and public server lists and no issues on at least the 4 of them that I tried. Quote Link to comment Share on other sites More sharing options...
Dave J Posted August 6 Author Share Posted August 6 I haven't sent a message yet, but I have considered whether it might be an issue with my provider. I've been using the service for the last 6 months without any problems, but things can change without warning. Probably a good idea to contact them as well. Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 6 Share Posted August 6 are you using suspend or power off? Quote Link to comment Share on other sites More sharing options...
Dave J Posted August 6 Author Share Posted August 6 I'm using suspend at the moment. Haven't tried from a cold start, that's next on my list. I'm also looking a little deeper into my setup, as I've never had any problems with updates before. I'll update this post once I eliminate a few things. 1 Quote Link to comment Share on other sites More sharing options...
Dave J Posted Wednesday at 08:17 PM Author Share Posted Wednesday at 08:17 PM After checking all my settings and hardware I wasn't able to find out what was causing the problem. Last night I got the .759 update, and the problem is gone! 2 Quote Link to comment Share on other sites More sharing options...
