Nilo Posted Thursday at 03:43 PM Share Posted Thursday at 03:43 PM I put the latest version of our firmware I check with my iptv subscribers and everything is ok The problem is it always freeze and afterward it says buzz tv apps isnt responding or I have to wait My connection is wired can somebody help me with this problem. Thanks Quote Link to comment Share on other sites More sharing options...
nbs. Posted Thursday at 03:53 PM Share Posted Thursday at 03:53 PM Have you tried both media players? Cleared cache in buzz 5 app? Closed running apps (hit home button twice quickly)? 1 Quote Link to comment Share on other sites More sharing options...
Nilo Posted Thursday at 04:41 PM Author Share Posted Thursday at 04:41 PM What is that media player sorry I’m just new on this box before is working good I think is the only app that is open Quote Link to comment Share on other sites More sharing options...
nbs. Posted Thursday at 04:44 PM Share Posted Thursday at 04:44 PM 2 minutes ago, Nilo said: What is that media player sorry I’m just new on this box before is working good I think is the only app that is open Menu ,settings, configuration Quote Link to comment Share on other sites More sharing options...
nbs. Posted Thursday at 05:09 PM Share Posted Thursday at 05:09 PM You could also install an app to test your service to confirm its not a server issue They have been known to BS Quote Link to comment Share on other sites More sharing options...
Ryu Posted Thursday at 05:48 PM Share Posted Thursday at 05:48 PM (edited) also, connected via wifi or hardwire? using vpn or no? Edited Thursday at 05:48 PM by Ryu Quote Link to comment Share on other sites More sharing options...
nbs. Posted Thursday at 05:54 PM Share Posted Thursday at 05:54 PM He said he's wired 1 Quote Link to comment Share on other sites More sharing options...
Nilo Posted Friday at 09:03 PM Author Share Posted Friday at 09:03 PM Thanks to all of you I follow all your suggestions and now it works perfectly 3 Quote Link to comment Share on other sites More sharing options...
Emporium Posted Friday at 11:15 PM Share Posted Friday at 11:15 PM For the benefit of others, what exactly fixed the issue ? Quote Link to comment Share on other sites More sharing options...
Nilo Posted Saturday at 01:37 AM Author Share Posted Saturday at 01:37 AM It always freeze and there is a message buzz tv app is not responding Quote Link to comment Share on other sites More sharing options...
Emporium Posted Saturday at 01:56 AM Share Posted Saturday at 01:56 AM 15 minutes ago, Nilo said: It always freeze and there is a message buzz tv app is not responding You said "follow all your suggestions and now it works perfectly "... Now it is not ? When you say you have the latest version of firmware, can you post what firmware and buzzTV version you have ? Should be able to find both in the "updates" screen. At this point, if you gave tried everything else, I would say, you should probably consider a factory default reset This is the reset procedure for an xrs4500, but it is identical for the 4900. https://www.youtube.com/watch?v=9l1x3KJl_jE Quote Link to comment Share on other sites More sharing options...
dishuser Posted Saturday at 02:09 AM Share Posted Saturday at 02:09 AM that is also on this site https://stbtalk.com/index.php?/forum/49-how-to/ Quote Link to comment Share on other sites More sharing options...
Nilo Posted Saturday at 01:07 PM Author Share Posted Saturday at 01:07 PM No it is nothing wrong right now it works good thanks 2 Quote Link to comment Share on other sites More sharing options...
