Hi folks.. I have the same issue - freezing every 30 seconds when watching live TV. I have model X5 218AI connected via Ethernet. Internet speed test on my laptop with Ethernet (same wire) registers a 900mb DL speed. I cannot find the screen to switch media players as suggested in this thread - menu/settings/configuration doesn't reveal media player options. Can you tell me what the solution was to resolve the issue or other suggestions? New to Buzz TV so appreciate any help. Cheers!