PACMAN_TV Posted January 5, 2021 Share Posted January 5, 2021 I being using my BOX the last 3 months and since Dec 10th, my XRS4500 start losing sound, I have to go channel up and then channel down to get audio back, but this is happening every 3 to 5 minutes, yesterday I did the new firmware update expecting to see if its fixed but not at all.... it still losing channel audio every time image stops and go 5 seconds back and sound is lost. Any idea on how to fix it?? workaround suggestions? Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 5, 2021 Share Posted January 5, 2021 does it happen with both media players? Quote Link to comment Share on other sites More sharing options...
Elvis Posted January 6, 2021 Share Posted January 6, 2021 After I did a firmware update (December 19, 2020) I lost closed captions on all the channels???? What is going on???? Anyone knows what happened? Thank You!! Quote Link to comment Share on other sites More sharing options...
Elvis Posted January 7, 2021 Share Posted January 7, 2021 After the new firmware update of Dec 19, 2020, I am now losing sound on some channels and almost 80% of all channels are freezing!! These problems are in addition to losing closed caption on all Live Channels!! Before this update, everything was working fine and closed captions were working too on all channels. Anyone has a solution to these issues please? Can I go back to the previous firmware version? Thanks to all who respond. Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 7, 2021 Share Posted January 7, 2021 (edited) 6 hours ago, Elvis said: After the new firmware update of Dec 19, 2020, I am now losing sound on some channels and almost 80% of all channels are freezing!! These problems are in addition to losing closed caption on all Live Channels!! Before this update, everything was working fine and closed captions were working too on all channels. Anyone has a solution to these issues please? Can I go back to the previous firmware version? Thanks to all who respond. Yes @allaboutbuzz is working on that issue ,if u use the default player it will have some CC ,only the second player lost the CC. Edited January 7, 2021 by Nelutz Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 7, 2021 Share Posted January 7, 2021 13 minutes ago, Nelutz said: Yes @allaboutbuzz is working on that issue ,if u use the default player it will have some CC ,only the second player lost the CC. I still have CC on both players Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 7, 2021 Share Posted January 7, 2021 Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 7, 2021 Share Posted January 7, 2021 (edited) 29 minutes ago, dishuser said: Well you the lucky one ,your server may accepted that ,but seams like some servers (mine and ppl that they see this problem)the CC disappeared from the secondary player ,I have CC on the primary player but is way to big fonts is not like before ,it will be nice to revert back to the older version of the buzztv untill the fix update will come but @allaboutbuzz mentioned that a fix release will be out next week Edited January 7, 2021 by Nelutz Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 8, 2021 Share Posted January 8, 2021 can you provide a link about this update? Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 8, 2021 Share Posted January 8, 2021 On 1/5/2021 at 2:05 PM, PACMAN_TV said: I being using my BOX the last 3 months and since Dec 10th, my XRS4500 start losing sound, I have to go channel up and then channel down to get audio back, but this is happening every 3 to 5 minutes, yesterday I did the new firmware update expecting to see if its fixed but not at all.... it still losing channel audio every time image stops and go 5 seconds back and sound is lost. Any idea on how to fix it?? workaround suggestions? this will happen when a server freezes 1 Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 8, 2021 Share Posted January 8, 2021 11 hours ago, dishuser said: can you provide a link about this update? Is for beta testing ,it will be sent out by @allaboutbuzz from my understanding ,I was asking if anyone has the previous version of the buzztv app ,I will revert it back , until the beta one will be released. Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 8, 2021 Share Posted January 8, 2021 As stated in the release files you cant revert Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 8, 2021 Share Posted January 8, 2021 Anyone else feel bad for pacmans issue?...lol 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 8, 2021 Share Posted January 8, 2021 1 hour ago, Nelutz said: Is for beta testing ,it will be sent out by @allaboutbuzz from my understanding ,I was asking if anyone has the previous version of the buzztv app ,I will revert it back , until the beta one will be released. so you're a leaker and you need to read release notes Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 8, 2021 Share Posted January 8, 2021 1 hour ago, dishuser said: so you're a leaker and you need to read release notes Leaker of what ? Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 8, 2021 Share Posted January 8, 2021 13 hours ago, dishuser said: can you provide a link about this update? Msg @allaboutbuzz he will give you more details about it Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 8, 2021 Share Posted January 8, 2021 21 minutes ago, Nelutz said: Msg @allaboutbuzz he will give you more details about it I don't need to and I also know what's posted in private stays that way there are members here that have been in the beta group for years and I don't see them posting non public info Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 8, 2021 Share Posted January 8, 2021 4 hours ago, Nelutz said: Is for beta testing ,it will be sent out by @allaboutbuzz from my understanding ,I was asking if anyone has the previous version of the buzztv app ,I will revert it back , until the beta one will be released. As stated in my release notes You cannot revert back to an older version. And what I wrote to you in a PM was only that we will fix the missing sub titles issue on the Secondary Player with an update + we will also fix the duplicated EPG on the channel list issue. 1 Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 8, 2021 Share Posted January 8, 2021 1 hour ago, dishuser said: I don't need to and I also know what's posted in private stays that way there are members here that have been in the beta group for years and I don't see them posting non public info What did I post on public info?did I post something that was classified? C'mon I don't think saying something about a fix is on the way is such a big deal Quote Link to comment Share on other sites More sharing options...
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