Unable to record

[Maestro701]

Hey guys, need some assistance from all. 

I tried to do a recording but when finished and go to PVR recording section the recorded time says 00:00:00. No recording done. 

Furthermore, on pressing record button the "rec" red icon doesn't appear in top right hand corner but when I go to epg and return the icon is there. By this time I've pressed the rec button a second time and the icon would appear in this instance too. 

I changed source of content and both players and I get the same result. Even on USB, memory card, internal storage. I cannoteven see previous recording on flash drive or memory card. 

[Ryu]

using Mac or XC API? im sure you have latest update?

I just tried using XC API and working fine. 

I guess factory reset maybe?

Edited November 26, 2022 by Ryu

[dishuser]

what version are you at?

[Emporium]

Like other asked, what Software version are you running ?

I just tried it on both of my xrs4900 (running 5.0.788) and worked fine.  I have one "button record enabled", and when I press the red button, I get a quick message at the bottom about the stream, then the info panel (channel info) appears, you see the REC icon in the info bar, and then when the info bar disappears (2 or 3 seconds later), the red REC icon on top right appears.

  

[Maestro701]

I'm using XC Api and one button record is enabled. I'm running version 788 so yes I think I may have to factory reset unfortunately 

[Emporium]

I'm assuming you already tried to clear the BuzzTV 5 cache ?

 

 

[Maestro701]

Yup, cleared cache already

[Ryu]

before reset try for format storage and see if that helps.

[Maestro701]

Did a reboot and now everything is fine. Thanks 

[nbs.]

2 minutes ago, Maestro701 said:

Did a reboot and now everything is fine. Thanks 

Tired Maestro?

Meant a reset