dishuser Posted September 9, 2022 Share Posted September 9, 2022 4 hours ago, Hhh said: Same thing - no action on any selection. I tried to select Cloud, Console and PC but I just dont see anything happening. Can someone with a Buzz give this a quick shot? I'll ask my stepson if he still has an account Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 Anyone has any help for me? Thx Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 9, 2022 Share Posted September 9, 2022 18 minutes ago, Hhh said: Anyone has any help for me? Thx if anyone had an xbox sub they would've posted 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 9, 2022 Share Posted September 9, 2022 40 minutes ago, Hhh said: Anyone has any help for me? Thx If you want to pm one of us your username/password we can try 1 Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 I dont think you follow what the problem is. It is not related to user name or password. All you have to do is - install the XBox app. and get to the screens I have shared on this post. and then hit Login. Are you taken to the next screen? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 9, 2022 Share Posted September 9, 2022 10 minutes ago, Hhh said: I dont think you follow what the problem is. It is not related to user name or password. All you have to do is - install the XBox app. and get to the screens I have shared on this post. and then hit Login. Are you taken to the next screen? how do you get to next screen without logging in? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 9, 2022 Share Posted September 9, 2022 so I can go to console or cloud but to install a game I need an account I used the mouse Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 So when you use the Mouse on Buzz Box - how do you select the CONSOLE or CLOUD? I can make the mouse move left right up down, but to select an item I need to use OK on remote, Yes? Are you able to use the OK on the buzz remote to select any item? When I say next screen I mean the screen that needs you to enter the username password. As of this moment, I cannot even get to the screen with textfields to enter username etc. Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 9, 2022 Share Posted September 9, 2022 5 minutes ago, Hhh said: So when you use the Mouse on Buzz Box - how do you select the CONSOLE or CLOUD? I can make the mouse move left right up down, but to select an item I need to use OK on remote, Yes? Are you able to use the OK on the buzz remote to select any item? When I say next screen I mean the screen that needs you to enter the username password. As of this moment, I cannot even get to the screen with textfields to enter username etc. I just tried on my 4900 and I was able to use mouse on remote control to click ok and it took my to login screen. so I put mouse course on where it says sign in and then click ok button and it works. but again I have 4900 not 4500. Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 That is exactly what I am trying to do. For some reason - when I click OK on buzz remote - nothing happens. No action happens. I don't know what could be the problem!? Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 9, 2022 Share Posted September 9, 2022 reboot your box and try again Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 9, 2022 Share Posted September 9, 2022 just wondering if you have any popup blocker on your box or anything that is blocking your traffic or apps/windows? Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 I am currently uninstalled and reinstalling. If that doesnt work i'll try reboot. Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 so uninstalled and reinstalled XBox app. I am stuck at the screen attached to this post. I can move the selection but cannot make OK on buzz remote work to proceed. Also did a reboot of Buzz with no luck, Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 9, 2022 Share Posted September 9, 2022 can you use PC mouse to add and click? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 9, 2022 Share Posted September 9, 2022 57 minutes ago, Hhh said: So when you use the Mouse on Buzz Box - how do you select the CONSOLE or CLOUD? I can make the mouse move left right up down, but to select an item I need to use OK on remote, Yes? Are you able to use the OK on the buzz remote to select any item? When I say next screen I mean the screen that needs you to enter the username password. As of this moment, I cannot even get to the screen with textfields to enter username etc. ya after I place cursor where I want it I press ok button Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 9, 2022 Share Posted September 9, 2022 What buzz version are you running? Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 9, 2022 Author Share Posted September 9, 2022 Its the latest one. I always have it updated. XRS4500. Version 9. - 2.211105 Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 10, 2022 Share Posted September 10, 2022 39 minutes ago, Hhh said: Its the latest one. I always have it updated. XRS4500. Version 9. - 2.211105 hit the menu button and post whats at bottom please 1 Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 10, 2022 Author Share Posted September 10, 2022 here is the screenshot. Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 10, 2022 Share Posted September 10, 2022 From the LiveTV screen (when watching TV), press the MENU button on the remote (will open side menu), and there is a version number at the bottom of it. That is what we need. Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 10, 2022 Author Share Posted September 10, 2022 here it is - Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 10, 2022 Share Posted September 10, 2022 you need to update to buzz5. send your Mac id, SN, in pm to allaboutbuzz and tell them to update your box to buzz 5 Quote Link to comment Share on other sites More sharing options...
Hhh Posted September 10, 2022 Author Share Posted September 10, 2022 I dont follow. Why do I need to share my mac ID to update to Buzz 5? Is there not a legal way to do this? Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 10, 2022 Share Posted September 10, 2022 Just now, Hhh said: I dont follow. Why do I need to share my mac ID to update to Buzz 5? Is there not a legal way to do this? then don't ask for help. have a nice day my friend. learn to obey Quote Link to comment Share on other sites More sharing options...
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