Doodle1 Posted March 2, 2022 Share Posted March 2, 2022 I have 2 XRS4500's & 1 XRS 4900. I use the same provider for all 3 and they are all wireless. the 4500's freeze on a regular basis (at times every 10 to 15 seconds) but not the 4900. I disconnected a freezing 4500 connected the 4900, no freezing. Is connected to the same tv, cables, internet, modem/wireless router (due to location I need to connect with WiFi) and provider server. Any suggestions as how to correct this (without buying a 4900) would be appreciated. Thank you Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 2, 2022 Share Posted March 2, 2022 are they all using the same media player? are they all on same software? Quote Link to comment Share on other sites More sharing options...
Doodle1 Posted March 2, 2022 Author Share Posted March 2, 2022 Yes to both. I did a reset and downloaded the latest update. The cache was also deleted. Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 3, 2022 Share Posted March 3, 2022 So what buzz version is on your units What player is being used? Quote Link to comment Share on other sites More sharing options...
Ryu Posted March 3, 2022 Share Posted March 3, 2022 are you using Mac based or username/password? if Mac then try username and password and if using username/password then try Mac just to see if that helps. also, try to use different router, like you own router instead providers. have you tried with vpn? 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 3, 2022 Share Posted March 3, 2022 14 minutes ago, Ryu said: are you using Mac based or username/password? if Mac then try username and password and if using username/password then try Mac just to see if that helps. also, try to use different router, like you own router instead providers. have you tried with vpn? How about we wait for some answers first? 1 Quote Link to comment Share on other sites More sharing options...
Doodle1 Posted March 3, 2022 Author Share Posted March 3, 2022 The 4500's are version 9, the latest firmware has been installed and the default Buzz Modern is being used. I did have them connected to a separate router & it made no difference. I have not tried VPN. Thank you for the replys Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 3, 2022 Share Posted March 3, 2022 while watching tv hit the menu button Version is at bottom to see which player you are using hit the menu button configuration ,media player 1 Quote Link to comment Share on other sites More sharing options...
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