Steph22 Posted October 24 Posted October 24 Did update today but now it’s stuck on buzztv logo. Can’t even shut off with remote. What to do? Quote
dishuser Posted October 24 Posted October 24 2 minutes ago, Steph22 said: Did update today but now it’s stuck on buzztv logo. Can’t even shut off with remote. What to do? there was no buzztv 5 update today last one was 6 weeks ago 1 Quote
dishuser Posted October 24 Posted October 24 2 minutes ago, Ryu said: also, what model? they have an x5 but keep using this section including an issue with kodi 1 Quote
Steph22 Posted October 27 Author Posted October 27 On 10/24/2024 at 2:44 PM, Ryu said: also, what model? 128AI Quote
dishuser Posted October 27 Posted October 27 10 minutes ago, Steph22 said: 128AI what was last firmware version you had? Quote
Vishal Posted October 29 Posted October 29 On 10/24/2024 at 2:37 PM, Steph22 said: Did update today but now it’s stuck on buzztv logo. Can’t even shut off with remote. What to do? @Steph22 did you get this resolved? I have the same issue Quote
Emporium Posted October 29 Posted October 29 And should we guess on what type of box you have ? I've so far encountered one box that had that issue, and I just did a hard factory reset on it, and it all came back (and the update was actually applied). Took a little longer to boot after the reset, but it worked. Procedure is here: https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/ It is the same for pretty much all buzz boxes. 2 Quote
dishuser Posted October 29 Posted October 29 1 hour ago, Vishal said: @Steph22 did you get this resolved? I have the same issue click on the link in the post above yours 2 Quote
Dannylares Posted November 2 Posted November 2 I have the same problem after the last update mine z5 buzz stock in Buzztv logo , should never took the update , how to fix it now hell please thanks Quote
Emporium Posted November 2 Posted November 2 I assume you mean X5 and not z5. If you can't get it to work, then you may have to do a hard reset and start from scratch. See posts above your post for the link to the procedure for a hard reset. 1 Quote
dishuser Posted November 2 Posted November 2 1 hour ago, Emporium said: I assume you mean X5 and not z5. If you can't get it to work, then you may have to do a hard reset and start from scratch. See posts above your post for the link to the procedure for a hard reset. they're probably going to need to load the 3 files onto an sd card or send mac to cs@buzztv.com Quote
Emporium Posted November 2 Posted November 2 46 minutes ago, dishuser said: they're probably going to need to load the 3 files onto an sd card or send mac to cs@buzztv.com Not necessarily. I had my friends Classic which had the exact same issue 2 weeks ago. She gave it to me at the office, I brought it home, did a hard reset, and it came back perfectly and did not need to flash anything. Sure, I reconfigured her servers and reinstalled some apps afterwards, but after reset, the update seemed to have been installed. Probably some glitch/compatibility with some boot sequence/script. I think if they try to flash with the old files, they may cause a bigger problem and then have no choice but to send it in. t this point, I think a hard reset and some patience it what it takes (it did take a little time to completely load after the reset, and sometimes it seemed like there was no hope, but it did eventually complete after some what appeared to be "lifelessness" Nothing to lose to try a hard reset and give it some time. 1 Quote
Emporium Posted November 3 Posted November 3 6 hours ago, dishuser said: the classic never had 20220624 firmware You are correct, No it didn't. Butt my friends classic did hang at buzz logo after taking the last update and rebooting. All seemed to go smooth, but after reboot, it would boot, go through buzz animated boot logo sequence, then get stuck at a buzz logo, and hang there. No matter how long you kept it there, it would not go further. Had to do a hard reset and it was fine afterwards. I just don't want to assume that ALL bugged X5 are because of the 20220624 firmware. Costs nothing but time to do a hard reset first and wait 15 or 20 minutes, before trying to flash. IF anything, probably better to flash after having done a hard reset Quote
dishuser Posted November 3 Posted November 3 the percentage of people who haven't updated in over 2 years is not a low number last update was a push and those people finally updated 1 Quote
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