Steph22 Posted October 24 Share Posted October 24 Did update today but now it’s stuck on buzztv logo. Can’t even shut off with remote. What to do? Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 24 Share Posted October 24 2 minutes ago, Steph22 said: Did update today but now it’s stuck on buzztv logo. Can’t even shut off with remote. What to do? there was no buzztv 5 update today last one was 6 weeks ago 1 Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 24 Share Posted October 24 also, what model? Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 24 Share Posted October 24 2 minutes ago, Ryu said: also, what model? they have an x5 but keep using this section including an issue with kodi 1 Quote Link to comment Share on other sites More sharing options...
Steph22 Posted October 27 Author Share Posted October 27 On 10/24/2024 at 2:44 PM, Ryu said: also, what model? 128AI Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 27 Share Posted October 27 10 minutes ago, Steph22 said: 128AI what was last firmware version you had? Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 27 Share Posted October 27 Quote Link to comment Share on other sites More sharing options...
Vishal Posted October 29 Share Posted October 29 On 10/24/2024 at 2:37 PM, Steph22 said: Did update today but now it’s stuck on buzztv logo. Can’t even shut off with remote. What to do? @Steph22 did you get this resolved? I have the same issue Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 29 Share Posted October 29 Post more info Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 29 Share Posted October 29 And should we guess on what type of box you have ? I've so far encountered one box that had that issue, and I just did a hard factory reset on it, and it all came back (and the update was actually applied). Took a little longer to boot after the reset, but it worked. Procedure is here: https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/ It is the same for pretty much all buzz boxes. 2 Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 29 Share Posted October 29 1 hour ago, Vishal said: @Steph22 did you get this resolved? I have the same issue click on the link in the post above yours 2 Quote Link to comment Share on other sites More sharing options...
Dannylares Posted Saturday at 02:10 AM Share Posted Saturday at 02:10 AM I have the same problem after the last update mine z5 buzz stock in Buzztv logo , should never took the update , how to fix it now hell please thanks Quote Link to comment Share on other sites More sharing options...
Emporium Posted Saturday at 02:20 AM Share Posted Saturday at 02:20 AM I assume you mean X5 and not z5. If you can't get it to work, then you may have to do a hard reset and start from scratch. See posts above your post for the link to the procedure for a hard reset. 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted Saturday at 03:46 AM Share Posted Saturday at 03:46 AM 1 hour ago, Emporium said: I assume you mean X5 and not z5. If you can't get it to work, then you may have to do a hard reset and start from scratch. See posts above your post for the link to the procedure for a hard reset. they're probably going to need to load the 3 files onto an sd card or send mac to cs@buzztv.com Quote Link to comment Share on other sites More sharing options...
Emporium Posted Saturday at 04:38 AM Share Posted Saturday at 04:38 AM 46 minutes ago, dishuser said: they're probably going to need to load the 3 files onto an sd card or send mac to cs@buzztv.com Not necessarily. I had my friends Classic which had the exact same issue 2 weeks ago. She gave it to me at the office, I brought it home, did a hard reset, and it came back perfectly and did not need to flash anything. Sure, I reconfigured her servers and reinstalled some apps afterwards, but after reset, the update seemed to have been installed. Probably some glitch/compatibility with some boot sequence/script. I think if they try to flash with the old files, they may cause a bigger problem and then have no choice but to send it in. t this point, I think a hard reset and some patience it what it takes (it did take a little time to completely load after the reset, and sometimes it seemed like there was no hope, but it did eventually complete after some what appeared to be "lifelessness" Nothing to lose to try a hard reset and give it some time. 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted Saturday at 06:27 PM Share Posted Saturday at 06:27 PM the classic never had 20220624 firmware Quote Link to comment Share on other sites More sharing options...
Emporium Posted Sunday at 01:13 AM Share Posted Sunday at 01:13 AM 6 hours ago, dishuser said: the classic never had 20220624 firmware You are correct, No it didn't. Butt my friends classic did hang at buzz logo after taking the last update and rebooting. All seemed to go smooth, but after reboot, it would boot, go through buzz animated boot logo sequence, then get stuck at a buzz logo, and hang there. No matter how long you kept it there, it would not go further. Had to do a hard reset and it was fine afterwards. I just don't want to assume that ALL bugged X5 are because of the 20220624 firmware. Costs nothing but time to do a hard reset first and wait 15 or 20 minutes, before trying to flash. IF anything, probably better to flash after having done a hard reset Quote Link to comment Share on other sites More sharing options...
dishuser Posted Sunday at 01:44 AM Share Posted Sunday at 01:44 AM the percentage of people who haven't updated in over 2 years is not a low number last update was a push and those people finally updated 1 Quote Link to comment Share on other sites More sharing options...
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