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Chris1

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17 minutes ago, Chris1 said:

No still won't update 

uninstall Disney+ app first by going to settings, apps, Disney+ and uninstall then restart your box. wait for your box to reinstall Disney+ app then relaunch and should work 🙂

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Just now, Chris1 said:

I have what was included in the last update I installed Disney plus and restart the box but nothing is happening 

did you uninstall and restart? if yes then wait until you see Disney+ back then relaunch. it might take couple of minutes before it shows up. 🙂

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If you check the DRM app, on the right what is your current version of HDCP ?  "IF" I recall correctly, Disney+ app requires v2.2 for 4K (but I could be wrong).  And you check the options to ensure it is not set to data saving or something ?  I don't have a disney+ sub any more so just going from memory.

 

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6 minutes ago, Emporium said:

If you check the DRM app, on the right what is your current version of HDCP ?  "IF" I recall correctly, Disney+ app requires v2.2 for 4K (but I could be wrong).  And you check the options to ensure it is not set to data saving or something ?  I don't have a disney+ sub any more so just going from memory.

 

2.2.0 is 3 years old

3.8.0 is weeks old

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