Chris1 Posted October 22 Share Posted October 22 I can't seem to get the update to download Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 22 Share Posted October 22 how long are you waiting for it to prepare? Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 I finally got it to download but Disney plus won't update Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 22 Share Posted October 22 44 minutes ago, Chris1 said: I finally got it to download but Disney plus won't update does it work if you don't update? Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 No it never has because I was told it need a firmware update but the i download don't fix it yet Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 22 Share Posted October 22 (edited) also release notes post about disney+ so installed version doesn't work? if so try google play store to update it Edited October 22 by dishuser Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 It's not in the Google play store Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 22 Share Posted October 22 15 minutes ago, Chris1 said: It's not in the Google play store just checked it's in aptoide 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 22 Share Posted October 22 You really shouldn't be posting beta updates in public. 1 Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 Sorry 2 Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 22 Share Posted October 22 so did you get disney+ to work? Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 No still won't update Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 22 Share Posted October 22 17 minutes ago, Chris1 said: No still won't update uninstall Disney+ app first by going to settings, apps, Disney+ and uninstall then restart your box. wait for your box to reinstall Disney+ app then relaunch and should work Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 22 Share Posted October 22 27 minutes ago, Chris1 said: No still won't update do you have 3.8.0? I do and it loads instantly Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 I have what was included in the last update I installed Disney plus and restart the box but nothing is happening Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 22 Share Posted October 22 Just now, Chris1 said: I have what was included in the last update I installed Disney plus and restart the box but nothing is happening did you uninstall and restart? if yes then wait until you see Disney+ back then relaunch. it might take couple of minutes before it shows up. Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 22 Author Share Posted October 22 It came up but it's not showing 4k just hd Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 23 Share Posted October 23 1 hour ago, Chris1 said: No still won't update it won't update because 3.8.0 is the latest Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 23 Author Share Posted October 23 How do I get it to do 4k Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 23 Share Posted October 23 (edited) You have Disney+ Standard or premium Subscription ? And did you verify that the content you want is available in 4K ? Edited October 23 by Emporium 2 Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 23 Author Share Posted October 23 Yes I have the premium one and yes I know the star wars films are in 4k but it only shows hd Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 23 Share Posted October 23 If you check the DRM app, on the right what is your current version of HDCP ? "IF" I recall correctly, Disney+ app requires v2.2 for 4K (but I could be wrong). And you check the options to ensure it is not set to data saving or something ? I don't have a disney+ sub any more so just going from memory. 1 Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 23 Author Share Posted October 23 Yes to all Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 23 Share Posted October 23 6 minutes ago, Emporium said: If you check the DRM app, on the right what is your current version of HDCP ? "IF" I recall correctly, Disney+ app requires v2.2 for 4K (but I could be wrong). And you check the options to ensure it is not set to data saving or something ? I don't have a disney+ sub any more so just going from memory. 2.2.0 is 3 years old 3.8.0 is weeks old Quote Link to comment Share on other sites More sharing options...
Chris1 Posted October 23 Author Share Posted October 23 I have what the latest update was for Quote Link to comment Share on other sites More sharing options...
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