Slimcracker08 Posted October 7, 2023 Share Posted October 7, 2023 The past few weeks I have had issues with my X5 with Firm V20230815 IPTV ver 5.0.893 with BuzzTV5 getting LIVE TV Error of Media File not Supported. Tried changing Primary to Backup player with no change. Verified MAC and tried a reset no change. Tried changing servers p1, p2 and p5 servers same issue. Another account still getting the same error which has me guessing something missing with the box. Last thing I tried was a factory reset of the box with no luck. Running out of ideas to get a solid Live TV channels. VOD works fine. Any ideas appreciated for me to try in the morning Thanx Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 7, 2023 Share Posted October 7, 2023 have you tried menu/settings/check updates? Quote Link to comment Share on other sites More sharing options...
Slimcracker08 Posted October 7, 2023 Author Share Posted October 7, 2023 Yes, Says Latest update installed. Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted October 7, 2023 Share Posted October 7, 2023 I have seen this before, it had been a firewall on a modem. Set to low or reset the modem, hold down the reset button for 15 seconds. Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 7, 2023 Share Posted October 7, 2023 (edited) What is your media stream format set to. You should now have 3 options... Automatic, HLS/M3U and TS. Try swapping through them, and see if it makes a difference. FYI: The setting is in the same menu as the player settings, just a little further down. Edited October 7, 2023 by Emporium 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 7, 2023 Share Posted October 7, 2023 12 hours ago, Slimcracker08 said: Yes, Says Latest update installed. you would not get that message Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 7, 2023 Share Posted October 7, 2023 2 hours ago, Emporium said: What is your media stream format set to. You should now have 3 options... Automatic, HLS/M3U and TS. Try swapping through them, and see if it makes a difference. FYI: The setting is in the same menu as the player settings, just a little further down. they said they were using mac 3 Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 7, 2023 Share Posted October 7, 2023 Op might want to consider changing to xc api 3 Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 7, 2023 Share Posted October 7, 2023 23 minutes ago, nbs. said: Op might want to consider changing to xc api Assuming the server offers it. 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 7, 2023 Share Posted October 7, 2023 19 minutes ago, Emporium said: Assuming the server offers it. It does 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 7, 2023 Share Posted October 7, 2023 and here I thought everyone would know what service it is...lol how many services have that many portals?(7) Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 7, 2023 Share Posted October 7, 2023 15 minutes ago, dishuser said: and here I thought everyone would know what service it is...lol how many services have that many portals?(7) It didn't even dawn on me that p1, p2 and p5 were all portals of the same server. Now it makes sense. Since we don't post the actual servers here, I assumed that p1, p2 and p5 were each a portal to all different servers (ie: just variable placeholders)... Guess it's time for another coffee 3 Quote Link to comment Share on other sites More sharing options...
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