sharoori Posted September 25, 2023 Posted September 25, 2023 Since the new update, 5.0.893 one of my servers refuses to load. I keep getting message above. Checked with provider, and the person taking care of my account has no issue. I've rebooted even done a factory reset. Just won't load. Any suggestions? Quote
dishuser Posted September 25, 2023 Posted September 25, 2023 does provider have addidtional portal url's to use? Quote
Emporium Posted September 25, 2023 Posted September 25, 2023 MAC or XC type login ? If it is MAC, ask them to at least do a MAC reset on your account. 1 Quote
sharoori Posted September 25, 2023 Author Posted September 25, 2023 They did a reset, and gave me another URL, nothing works. My other server works fine. Quote
Ryu Posted September 25, 2023 Posted September 25, 2023 (edited) 7 hours ago, sharoori said: They did a reset, and gave me another URL, nothing works. My other server works fine. type url on your browser and see what it comes up and typed exactly that way Edited September 25, 2023 by Ryu Quote
sharoori Posted September 26, 2023 Author Posted September 26, 2023 Could my internet provider block a URL? I've done everything. Quote
sharoori Posted September 26, 2023 Author Posted September 26, 2023 Could my internet provider block a URL? I've done everything. Quote
Emporium Posted September 26, 2023 Posted September 26, 2023 1 minute ago, sharoori said: Could my internet provider block a URL? I've done everything. Yes they can (at a few different levels). Do you have access to a VPN service to see if it works if you enable a VPN ? Quote
nbs. Posted September 26, 2023 Posted September 26, 2023 17 minutes ago, sharoori said: Could my internet provider block a URL? I've done everything. How about answering questions that have been asked? 2 Quote
sharoori Posted September 26, 2023 Author Posted September 26, 2023 NBS I did answers Provider gave another URL doesn't work. I reset MAC, the person I bought from is able to use my subscription on his internet, but I can't on my own internet. That's why I'm wondering if my internet provider is blocking my URL. Quote
dishuser Posted September 26, 2023 Posted September 26, 2023 you never replied about trying a browser 1 Quote
Emporium Posted September 26, 2023 Posted September 26, 2023 And we are assuming you are using a MAC sub ? Keep in mind that IF the person you bought it from, tested the service on his box, odds are he will need to do another reset, since the server probably married your sub to his device_id Many servers lock into not only the MAC, but also to DEVICE_ID. Quote
nbs. Posted September 26, 2023 Posted September 26, 2023 2 hours ago, dishuser said: you never replied about trying a browser Or answered about another device (it's been answered now) 1 Quote
sharoori Posted September 26, 2023 Author Posted September 26, 2023 NBS I don't understand what you mean try in a browser. The URL? Quote
nbs. Posted September 26, 2023 Posted September 26, 2023 Type the url your service gave you in the address bar on your computer What does page say? Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.