Biggy Posted July 10, 2023 Share Posted July 10, 2023 just bought a new hd5,why does epg take a while to populate,it loads as I scroll down on the guide..takes forever Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 10, 2023 Share Posted July 10, 2023 are you sure the issue isn't on server side? Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 10, 2023 Author Share Posted July 10, 2023 no, on other players the epg loads fast Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 10, 2023 Share Posted July 10, 2023 not near my hd 5 right now but in settings/configuration do you have a fast load epg setting? Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 10, 2023 Author Share Posted July 10, 2023 no I don't have fast load epg option Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 10, 2023 Share Posted July 10, 2023 what software version do you have? Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 10, 2023 Author Share Posted July 10, 2023 5.0.775 Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 11, 2023 Author Share Posted July 11, 2023 nothing but problems wow,media not supported error on alot of channels also,and on different playlists,already changed players still samething... Quote Link to comment Share on other sites More sharing options...
Emporium Posted July 11, 2023 Share Posted July 11, 2023 Are you using XC type sub ? If so, from LiveTV, go to menu->settings->configuration and at the very bottom, you have a "stream type" option. Change it from TS to M3U/HLS. 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted July 11, 2023 Share Posted July 11, 2023 9 hours ago, Biggy said: no, on other players the epg loads fast When you say EPG loads fast. Are you sure it is not just Cached from previous use ? Many services offer a 7 day EPG, and therefore once cached, you will rarely see it updating the last 2 or 3 days, and current programs are always there. Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 11, 2023 Author Share Posted July 11, 2023 will try to change from ts to m3u... Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 12, 2023 Author Share Posted July 12, 2023 the ts to m3u setting seemed to help ...other issue can't turn off the hd5 with the remote power button.....volume works but power button doesn't work at all Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 12, 2023 Share Posted July 12, 2023 44 minutes ago, Biggy said: the ts to m3u setting seemed to help ...other issue can't turn off the hd5 with the remote power button.....volume works but power button doesn't work at all turn cec off Quote Link to comment Share on other sites More sharing options...
Biggy Posted July 12, 2023 Author Share Posted July 12, 2023 has to reset with the reset button on dongle,had to reset remote also removed batteries and reinstalled,seems to be working,thing is this thing is brand new and already having a lot of problems...but oh well,to the drawer it goes.. Quote Link to comment Share on other sites More sharing options...
Ryu Posted July 12, 2023 Share Posted July 12, 2023 9 minutes ago, Biggy said: has to reset with the reset button on dongle,had to reset remote also removed batteries and reinstalled,seems to be working,thing is this thing is brand new and already having a lot of problems...but oh well,to the drawer it goes.. sometime brand things give us problem too but really depends on user ends technical skills too. im not saying you dont have technical skills or lack of skills caused this issue but just saying Quote Link to comment Share on other sites More sharing options...
Maestro701 Posted July 26, 2023 Share Posted July 26, 2023 Check that your timezone is set correctly in the settings. Make sure EPG offset matches your time zone as well. If you get media support error change the player of buzz app and make protocol ts Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 26, 2023 Share Posted July 26, 2023 haven't had to use offset for about a year now with buzz tv it auto corrects on it's own 1 Quote Link to comment Share on other sites More sharing options...
Emporium Posted July 27, 2023 Share Posted July 27, 2023 1 hour ago, dishuser said: haven't had to use offset for about a year now with buzz tv it auto corrects on it's own Way more than a year honestly. Provider changed from having EPG in PST, to having it in UTC, and I did not even realize it, since all my boxes just auto adjusted. 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 27, 2023 Share Posted July 27, 2023 1 hour ago, Emporium said: Way more than a year honestly. Provider changed from having EPG in PST, to having it in UTC, and I did not even realize it, since all my boxes just auto adjusted. I was showing pst vancouver,usa...lol and still had it set to current and it auto corrected Quote Link to comment Share on other sites More sharing options...
Emporium Posted July 27, 2023 Share Posted July 27, 2023 13 minutes ago, dishuser said: I was showing pst vancouver,usa...lol and still had it set to current and it auto corrected exactly. I always leave new buzz boxes at "current". Service provider EPG was PST/Vancouver for the longest time like you said. I don't know when exactly they changed (probably when they switched to new servers and backend), but now it says UTC, and I did not adjust anything and everything is auto adjusted Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 27, 2023 Share Posted July 27, 2023 (edited) 39 minutes ago, Emporium said: exactly. I always leave new buzz boxes at "current". Service provider EPG was PST/Vancouver for the longest time like you said. I don't know when exactly they changed (probably when they switched to new servers and backend), but now it says UTC, and I did not adjust anything and everything is auto adjusted I'm pretty sure buzz set epg to the tz on your device so even if that service went back to pst it wouldn't matter because when that happened I had to change from -3 to current even though server epg was -3 for me Edited July 27, 2023 by dishuser Quote Link to comment Share on other sites More sharing options...
Emporium Posted July 27, 2023 Share Posted July 27, 2023 Yes, I don't recall if it was as of Buzztv 4, but certainly with BuzzTV 5, it does an auto adjust between time zone reported by service and time zone of the device, Simple yet effective. Quote Link to comment Share on other sites More sharing options...
dishuser Posted July 27, 2023 Share Posted July 27, 2023 it would have to be buzztv 5 since I haven't used buzztv 4 in over 2 years on any of my devices including the sti4000 Quote Link to comment Share on other sites More sharing options...
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