epg

[Biggy]

just bought a new hd5,why does epg take a while to populate,it loads as I scroll down on the guide..takes forever

[dishuser]

are you sure the issue isn't on server side?

[Biggy]

no, on other players the epg loads fast

[dishuser]

not near my hd 5 right now but in settings/configuration do you have a fast load epg setting?

[Biggy]

no I don't have fast load epg option

[dishuser]

what software version do you have?

[Biggy]

5.0.775

[Biggy]

nothing but problems wow,media not supported error on alot of channels also,and on different playlists,already changed players still samething...

[Emporium]

Are you using XC type sub ?  If so, from LiveTV, go to menu->settings->configuration and at the very bottom, you have a "stream type" option.  Change it from TS to M3U/HLS.

 

[Emporium]

9 hours ago, Biggy said:

no, on other players the epg loads fast

When you say EPG loads fast.  Are you sure it is not just Cached from previous use ?  Many services offer a 7 day EPG, and therefore once cached, you will rarely see it updating the last 2 or 3 days, and current programs are always there.

[Biggy]

will try to change from ts to m3u...

[Biggy]

the ts to m3u setting seemed to help ...other issue can't turn off the hd5 with the remote power button.....volume works but power button doesn't work at all

[dishuser]

44 minutes ago, Biggy said:

the ts to m3u setting seemed to help ...other issue can't turn off the hd5 with the remote power button.....volume works but power button doesn't work at all

turn cec off

[Biggy]

has to reset with the reset button on dongle,had to reset remote also removed  batteries and reinstalled,seems to be working,thing is this thing is brand new and already having a lot of problems...but oh well,to the drawer it goes..

[Ryu]

9 minutes ago, Biggy said:

has to reset with the reset button on dongle,had to reset remote also removed  batteries and reinstalled,seems to be working,thing is this thing is brand new and already having a lot of problems...but oh well,to the drawer it goes..

sometime brand things give us problem too but really depends on user ends technical skills too. im not saying you dont have technical skills or lack of skills caused this issue but just saying

[Maestro701]

Check that your timezone is set correctly in the settings. Make sure EPG offset matches your time zone as well. If you get media support error change the player of buzz app and make protocol ts

[dishuser]

haven't had to use offset for about a year now

with buzz tv it auto corrects on it's own

[Emporium]

1 hour ago, dishuser said:

haven't had to use offset for about a year now

with buzz tv it auto corrects on it's own

Way more than a year honestly.  Provider changed from having EPG in PST, to having it in UTC, and I did not even realize it, since all my boxes just auto adjusted.

 

[dishuser]

1 hour ago, Emporium said:

Way more than a year honestly.  Provider changed from having EPG in PST, to having it in UTC, and I did not even realize it, since all my boxes just auto adjusted.

 

I was showing pst vancouver,usa...lol

and still had it set to current and it auto corrected

[Emporium]

13 minutes ago, dishuser said:

I was showing pst vancouver,usa...lol

and still had it set to current and it auto corrected

exactly.  I always leave new buzz boxes at "current".  Service provider EPG was PST/Vancouver for the longest time like you said.  I don't know when exactly they changed (probably when they switched to new servers and backend), but now it says UTC, and I did not adjust anything and everything is auto adjusted 

 

 

 

[dishuser]

39 minutes ago, Emporium said:

exactly.  I always leave new buzz boxes at "current".  Service provider EPG was PST/Vancouver for the longest time like you said.  I don't know when exactly they changed (probably when they switched to new servers and backend), but now it says UTC, and I did not adjust anything and everything is auto adjusted 

 

 

 

I'm pretty sure buzz set epg to the tz on your device so even if that service went back to pst it wouldn't matter because when that happened I had to change from -3 to current even though server epg was -3 for me

Edited July 27, 2023 by dishuser

[Emporium]

Yes, I don't recall if it was as of Buzztv 4, but certainly with BuzzTV 5, it does an auto adjust between time zone reported by service and time zone of the device,  Simple yet effective.

[dishuser]

it would have to be buzztv 5 since I haven't used buzztv 4 in over 2 years on any of my devices including the sti4000