4K vod stuttering

[lailanis]

Hi

I just bought xrs4900. I like the buzz 5, I'm still learning how to use, features to add... 

I just noticed some of 4k movies on vod don't play, well they do play for few seconds but stutter and get blocked for 10 seconds or so then plays for a seconds then stops again 

It doesn't happen for all 4k movies but just some of them

I tried same movie from on same iptv server on a formuler box and I noticed same the issue

I then tried same movie using smart iptv on LG TV and it played well without any stuttering 

So I'm guessing it's a codec issue, I don't know if there is a way to try a different media player or if someone is having similar issue. I can give access to my box or give a trial to same server and will tell you the movie that does not play as it should

 

Thx 

[nbs.]

23 minutes ago, lailanis said:

Hi

I just bought xrs4900. I like the buzz 5, I'm still learning how to use, features to add... 

I just noticed some of 4k movies on vod don't play, well they do play for few seconds but stutter and get blocked for 10 seconds or so then plays for a seconds then stops again 

It doesn't happen for all 4k movies but just some of them

I tried same movie from on same iptv server on a formuler box and I noticed same the issue

I then tried same movie using smart iptv on LG TV and it played well without any stuttering 

So I'm guessing it's a codec issue, I don't know if there is a way to try a different media player or if someone is having similar issue. I can give access to my box or give a trial to same server and will tell you the movie that does not play as it should

 

Thx 

pm allaboutbuzz with your info

[nbs.]

I forgot to ask if you have tried both media players?

Edited June 1, 2021 by nbs.

[lailanis]

1 hour ago, nbs. said:

I forgot to ask if you have tried both media players?

what 2 media players you are referring to? are there 2? I only use the default one with buzztv 5, not sure how to switch with a different player f it exists

when you say pm info. what kind of info he needs? but anyway I can send him more info. I know it's an .mkv that is being played

Thanks

[dishuser]

menu/settings/configuration

[lailanis]

23 minutes ago, dishuser said:

menu/settings/configuration

you mean switching between default and secondary. Yes I just did that and it's still stuttering

btw which one you guys use for both live/vod/series: default or secondary? 

Thx

[dishuser]

5 minutes ago, lailanis said:

you mean switching between default and secondary. Yes I just did that and it's still stuttering

btw which one you guys use for both live/vod/series: default or secondary? 

Thx

for me mostly secondary but if I get out of sync I switch to default

[Maestro701]

I noticed the stuttering when using wickediptv service but with LiveTV. I then tried it on a 3000 unit and the same thing happened using all players. Maybe it's a codec issue indeed. 

[lailanis]

I did pm allaboutbuzztv

do you have access to 4K VOD content (not youtube or other app) and see if you can playback videos without issues. some don't especially Skyfall 4K (James Bond movie)

Thx

[TonyC]

Hi i'm getting some stuttering but not a great deal, is there a fix for this?

[skidoouky]

do u have an option to choose another player like vlc with the vod? is there an option for this unit and or 4500 max? I don't want to be stuck using only default player?

[nbs.]

Try secondary player

[skidoouky]

If u installed vlc is there an option to use that player as well?

[nbs.]

59 minutes ago, skidoouky said:

If u installed vlc is there an option to use that player as well?

you can use it but it would be outside the buzz sw

[Ryu]

@nbs. correct me if im wrong but I thought default or secondary player one of those was vlc player.

thanks

[nbs.]

yes but vlc can stil be installed on the buzz which is what i thought you meant

[Maestro701]

On 7/27/2021 at 4:52 PM, Ryu said:

@nbs. correct me if im wrong but I thought default or secondary player one of those was vlc player.

thanks

I think default uses vlc

[Ryu]

@nbs. @Maestro701 Thanks

[DRAG00N519]

14 hours ago, Maestro701 said:

I think default uses vlc

You're correct

[Rinny1]

Vod on default 

my fine no shutter 

Try switching HDMI cables ?!? 

[allaboutbuzz]

On 7/27/2021 at 3:30 PM, skidoouky said:

If u installed vlc is there an option to use that player as well?

Our next update
You will be able to use an External Player for VOD/TV Series

 

Default player that's pre installed already on Buzz 5 is VLC.
We use LibVLC, which is VLC without the UI of VLC.

And do not ask me when this update is available..lol
As I have no current date for it.