DRAG00N519

I think the secondary player is the Exo player but that's just a guess

I thought that might have been the case but I wasn't sure I was also thinking it could be the Exo Player

Have you tried to contact an admin on here @allaboutbuzz has helped me whenever I've had an issue

The issue I'm having with my current box is different

I should've clarified this was the issue with my first box that I sent back for a replacement

It sounds like you might be having the same issues I am I have to restart my box multiple times to get the proper speed via ethernet almost every morning

Yeah my bad

The box doesn't come with free live TV

Basically if I turn my box off at all I have to restart it a couple of times before I get my proper speeds back

My issue is when I put the box into sleep mode and turn it back on my speeds are lower then they should be it's a problem only I seem to be having at the moment but it's not a speed issue

My apologies the app must've glitched out for a bit I just tested my speed again and now it's back up to 882 download

I hate to keep bothering you with this issue but my speeds are really low they were ok before the update but now not so much I have gigabit Internet and i'm connected via ethernet and this is what my speeds look like @allaboutbuzz

Mine does the same thing

I have mine on all day long with no issue at all

So does mine I would give him the name of my provider but the service I use only allows people to invite friends and family now

ok I don't have a dazn account so I couldn't look myself

Have you tried the app on any other device besides a Buzz TV box I'm pretty sure the fact that the app doesn't work is out of their control

Yes I can still change the channel and no I don’t get a email lol

I know what he’s trying to say because it’s happening to me too sometimes when I’m watching a channel the channel will cut out and a message will pop up saying this media format is unsupported but the stream reconnect after a bit

Have you tried using both the default and secondary players to see if one of them works better for you @Chris1

@Chris1 I will tag @allaboutbuzz So he's aware of your issue

@Chris1 Maybe I'm wrong but I don't believe I am

my app updated with the firmware so isn't it basically the same thing?

There's no way to go back I know that because one of the admin's already answered this question for another customer may I ask why do you want to do that ?

no it's not