The issue is ive done it to my first xrs4500 and went smooth....my inlaws got one and thats when it started to them isnt a big issue not having bluetooth on remote , i then got a second xrs4500 and also couldnt do it, i press the 2 buttons an at the tird second more less i get 2 blinks and gone doesnt stay blinking its like as if stoped thinking and stops ...just crazy ive tried new bateries also and no go, u think a toothpick reset ?