dishuser

you don't mention your download speed at the box

do you have a hard drive plugged in the base?

ya just tried sally field

I picked hooper and it plays

just tried robert shaw and it found jaws

plays fine

4 hours ago, Ryu said:

device id can not be blank. 

it will autofill if left blank

1 hour ago, allinghj said:

Yes, it's on ts.

 

Does anyone know if I'm able to take my STB into Buzz in Mississauga and let them sort it out?

 

that might be the best thing to do

if you mean mac press blue button like it shows at bottom of screen

you can also change device id that way

server id?

do you mean device id?

did you change stream format to ts?

when recording press menu/settings/account info

how many active connections are showing?

are you staying on that channel or changing it?

I used a file explorer app and moved it

the one on top is from my 4900 and the other is from my x5

58 minutes ago, Woody said:

If u notice it says back up on screen not restore 

and if you notice after you do a backup it opens the download folder on the internal drive

now click on restore

do you see your backup?

if you want I can post a video from the 5 series that gives you a choice

the diffence is OS

but I have a backup from my x5 and my 4900 on same stick and I can use either on both devices since it's only backing up settings,servers,favourites and favourite groups

15 minutes ago, allinghj said:

I've switched to the back-up player but that didn't help.

I've tried recording to both internal storage and a flash drive but neither works.

Anything else I can do?

mac or xc api?

if xc api how many connections does the account have?

are you watching it while recording?

do you have more than one connection for the service?

1 minute ago, Woody said:

Ill show u wheb i get home ill post pic 

I just checked again and there is no choice

5 minutes ago, Woody said:

dish it comes up on mine.. shows me to back up to usb

restore only not backup

you get no choice on backup so it goes to internal automatically

read the recording thread in x5 section

backup to usb isn't even an option

try the other video player

it works just fine

save it to internal

then open a file explorer app and locate the zip and send it to usb

then look in restore/usb

I never said auto selects hls for everyone

ya it shows the full 2 hours

not sure why it worked this time

but I did confirm auto was using hls and not ts

saw a post somewhere else where person changed video player and that fixed it