dishuser

no

softtware yes

have you tried a hard reset?

and here I thought everyone would know what service it is...lol

how many services have that many portals?(7)

2 hours ago, Emporium said:

What is your media stream format set to.   You should now have 3 options... Automatic, HLS/M3U and TS.   Try swapping through them, and see if it makes a difference.

FYI: The setting is in the same menu as the player settings, just a little further down.

they said they were using mac

12 hours ago, Slimcracker08 said:

Yes, Says Latest update installed.

 

you would not get that message

have you tried menu/settings/check updates?

so you decided to guess...lol

are we supposed to guess what remote you have?

44 minutes ago, Woody said:

4900 5.0.893 wpuld like to grt beta updates if possible but i put on susoend and it stays blue and just turned box on again and guide was missing again all saying loading guide was full when i shut iy off

I posted that I'm using the latest software version and light stays blue when I press power button

when I press power again it goes to live tv but I get a popup for my file explorer app

I have 7 days of guide

and I had to change my hdmi control settings on tv because pressing suspend was turning my tv off which doesn't happen in shutdown

3 hours ago, allaboutbuzz said:

Which model #?

same as OP

xrs4900

I set mine to suspend and blue light stays on

version 5.0.905

was the same with version 5.0.901

use vlc

don't use suspend in powerkey definition

3 minutes ago, Rob Brz said:

It doesn't give me that option after pressing external. It just goes to media format not supported 

then you didn't set it to external

it's probably still on backup

17 minutes ago, Rob Brz said:

Anyway of using my own downloaded player to watch movies ?

select external

then after pressing play select what video player you want to use

no need to install vlc

it comes preloaded

47 minutes ago, MY2SONS said:

I'll try that when i get back hme tonight

 

it's the same for every remote

long press brings up last channel history

On 9/27/2023 at 12:46 AM, Ged said:

I have owned a BuzzTV X5 128 Al for 15 months. In that time I have not received a single firmware update.

I have found the unit to be slow and unstable.

this is the part I find funny

why would anyone wait 15 months if having issues?

1 minute ago, Ged said:

Cretin... look that up on Google

 

look up naive...lol...b00b

but far from stupid

far from stoopid would be doing a google search to find out

buzztv constantly has upgrades/updates to fix user's issues because they listen and respond

I fixed my x5 myself using my sd 32gb from outdoor camera last year in minutes and card was back in camera and formatted by camera in seconds

if you buy a product it's up to you to check info on it

there's no mailing list

1 minute ago, Chris1 said:

And it was fine till the last update 

like I said thumbnail is created at end of recording

if a message pops up showing that means recording was stopped or interrupted

my son is using my u5 and has no problems recording 1-2-3 hour movies to ssd

31 minutes ago, Ged said:

BuzzTV "Support" refused to send me the firmware...

"We offer 30 days for refunds and 1 year manufacturer warranty.

We did offer customers micro SD cards while their boxes are within our standard warranty. This is no longer offered instead customers either supplier their own micro SD card or mail back to us 

We can upgrade your box for you however the shipping costs would be your responsibility.

You can use 32gb micro SD card theres no reason that 16gb is required or this doesn't increase the chance of bricking your device. If you require further assistance please advise"

Basically they are telling me to pizz off.

I have owned a BuzzTV X5 128 Al for 15 months. In that time I have not received a single firmware update.

I have found the unit to be slow and unstable.

BuzzTV after sales service, software updates, customer support and customer satisfaction levels have been dreadful.

I've got a box from a reputable company on order. Had enough of the BuzzTV cowboys.

because you're too stupid to check why you haven't got an update you expect them to extend the warranty?

I feel sorry for the other manufacturer you just purchased from...lol