nbs.

what is exact message with the 4k movie?

hit menu button while on live tv Info is at bottom

Strange that I don't have that issue with my 4500 or 4900

Allaboutbuzz said that you have to pm him for the beta

Menu pvr,pvr options

Try another hdmi

Is this a new box Did it just start? Buzz 4 buzz 5 Please post more info Try another hdmi cable, another hdmi port

Yep

That's easier...lol

looks like you will have to do a hard reset

have you powered off and on? totally black? ot just on live tv and vod?

Buzz 4 or 5? Version #?

Read his post Rinny He said all e2 series

Are the buzz versions different? You should also specify buzz update or firmware update

the 4000s are able to update

i believe its the e2 then the sticks

likely hls streams

No ,youtube has nothing to do with your service You could install an app like stbemu and set up your service on that app If vod has issues on stbemu its your service You could call your service people but they dint always tell the truth

Whats the question?

Could be a server issue Try vod using an app and see if any issues

Which vpn?

Backup typically takes a while

That's what I use

I'll confirm the stream type asap and let you kow

Its likely a hls stream which cant be downloaded Its difficult determining some hls streams Buzz are working on the messaging