nbs.

you need to contact your service to reset your mac

No there isnt

if you havnt done a hard reset do one

I have had mac addys that had to be removed and added back to server to work I could have easily taken video of your server working with your trial You doubt my word that it worked??? So you did a soft or hard reset I would do a hard reset if I were you

You still haven't said that you did a reset

you have a 4500?

mine backed it up

Just tried backup on mine to USB ,seems to be working

I just organized favs and moved them around with no issues. You might want to consider a reset

but the same server works for me

But that server works for me and one other person with no issues??

Nothing major that I have seen

Read his last post https://stbtalk.com/index.php?/profile/200-allaboutbuzz/

Not enough info I could list a dozen reasons

You have already posted that 7leaves Did you follow up with what I said?

so they both have booted up fine now?

no server? category?

It's not available on mac servers

hit menu button ,settings configuration scroll to bottom If you have option to change stream format change it to hls

i know that I am just saying its a different message

That's different from a hls message Have to wait to see what allaboutbuzz says

also have you rules out your service?

hit menu and check updates there you can also update your box at home page,check updates When it says no update available type in 2015

what is exact message with the 4k movie?

hit menu button while on live tv Info is at bottom