nbs.

1 hour ago, dishuser said:

did it show battery level when you clicked on bt400?

The picture shows 88 but it doesn't show connected,just connecting

Menu,check updates

Glad to hear

Pull it out from behind and test it

1 hour ago, dishuser said:

do you have the newer firmware?

or do you mean you didn't get the latest software update?

I got it late last night

No I meant when firmware was sent ota to the two users install failed

I get all the updates 

The firmware wouldn't load though

C and p

2022116 was made for some users having standby/shutdown issues with their remote. After powering off. 

That's the one I was talking about on Facebook 

Mine goes red on suspend

Firmware 20221116

On 10/12/2023 at 12:27 PM, Gilles1945 said:

Why am I getting freezing in Buzz video player primary and on backup no freezing ??

If it works fine on backup what's the issue?

Discussion of iptv providers is forbidden here .Read your pms

1 hour ago, Nunzio D said:

The last update my favorites on the home screen the numbers is different than my favorites numbers when I open the app I have the user organize CK is there a fix it happen on the 4900 & U5 box.

Please stop opening new threads on the same issue

Have you unpaired them and paired them again

Likely a service issue 

How are you recording?

Scheduled ,from epg?

Using Mac or xc api?

Are you shutting box off or watching another channel?

Post more info

3 hours ago, Dannbee said:

thank you for your answers. Yes i can feel the micro switch and ear it when i insert my toothpick in the av hole, and yes i push it then plug the power in and hold(more than a minute). when i do it, the first icon show on the center but the light turn red and the box froze there. I can't do nothing after.

i also tried an other screen and hdmi cable. what do you think?

 

Time to email buzz

Favs on home page are in alphabetical order

Sort them the same way in guide

Please don't double post 

I can't comment on favs on home page but I am not asked for password every time I change channel

Xxxxxxx

1 hour ago, Dannbee said:

hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it?

i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works

 

I have hard reset dozens of times 

You should be able to feel the button(top of av hole)

Are you holding the button down and then powering up box?

Then keep holding it

Could be network too

Swap boxes, see if issue follows the box

No havnt heard of that 

19 minutes ago, Emporium said:

Assuming the server offers it.

 

It does