nbs.

You are holding button down then powering up unit?

Not a buzz issue

Have you unplugged it?

Unfortunately I think buzz would have to reflash it if they coild

On 1/18/2026 at 5:47 PM, NsC0001 said:

Is it still under warranty?

1 hour ago, Gilles1945 said:

I'm experiencing a problem with my Buzztv 5X ia128.

I have reset 3 time 

What if after you turn p6 on you hold power button for a couple of seconds and then hit ok?

This is the restart.

Have you tried a different hdmi?

Message allaboutbuzz with all your info 

You can always sideload your apps 

Try a different browser

1 hour ago, NsC0001 said:

I thought that’s what this forum was for?

The forum is to get help but there are  certain issues which buzz have to fix 

Have you contacted anyone at buzz?

Give buzz all your info so they can look at the issue

X̌x̌xxxxxxx

What device are you using?

Mac,xc  or m3u?

No Voice is not supported on the 4900

No issues here

4 minutes ago, Nahannz said:

 

Successfully factory reset and rebooted. Where do I find server information for buzztv to gain back access to live TV and VOD?

Contact your service 

28 minutes ago, Nahannz said:

I did find one issue... my device was auto turning on (Blue light) after plugging in my device. When I was holding the reset it was not going to recovery screen. I plugged the device back in and immediately pushed the button while the front light was still red. I got the recovery screen and selected reboot now and it got stuck on the load screen again. I'm back to the recovery screen now... what should my next step be?

Wipe data factory reset

Are you holding the button down until recovery screen appears?

Youtube works fine on my ss

A hard reset fixed the issue for another user with the same issue 

Post your firmware and software 

Only if the server supports CC

Which player are you using for  vod?