nbs.

Test your vod on external Does it run fine?

Real time streaming should off.

Also update your buzz sw.

Does  this happen on  every channel?

All info is confidential until buzz gives their approval 

10 minutes ago, TonyC said:

Great thanks, is anyone on this forum a tester?

 

Yes there are half a dozen that I know of.

No one except buzz can answer that as the testers have not received their boxes yet.

I doubt they would make any drastic changes to server settings as they have been pretty much the same since buzz 2

No it'll come with buzz 6

Jmo there will always be someone complaining that it might take an extra 30 seconds to find a show

It's not an issue that can be fixed with a setting 

Not everyone lists their guide info the same way so sometimes a show won't appear on one device but will show on another.

You would have to contact buzz with all your info and then they can look at it.

They are very busy right  now so a fix might be a while for minor bugs

Your software is still not updated as dishuser pointed out

Use menu button to check for updates

Post your firmware, don't say it's up to date

2 hours ago, stan767 said:

So there's no chance this might be changed in a future release?

Only buzz can answer that

You can try emailing bit they ate very busy

Have you tried your tvs screen saver reel?

So buzz would have to program in every external player and change their software every time they update their player.

Why not ask the player guys to change their software?

Because it's an external app and not part of the buzz,software 

Could be both Something could have changed at the server end

Wait for allaboutbuzz 

3 hours ago, netbigfela said:

Just received my box yesterday connected everything and the only thing that the box does is turn on and off when it's on I see the buzz logo and then it turns off customer service doesn't answer or respond to emails has anyone else experienced this problem 

Customer service will respond. Which email addy did you use?

It would be an issue with the app buzz uses

It's not a buzz issue

One popular service has their tv series included in vod

Maybe try clearing cache.

8 hours ago, TonyC said:

Hi All,

I turned my box on this morning and the location didn't appear in the top right hand corner, how would I get it back?

Many Thanks

Mine was missing yesterday but it's working now

Might have been an issue with the weather app

3 hours ago, dishuser said:

4 hours ago, dishuser said:

menu/settings/check updates

You are checking here for updates?

On 3/30/2024 at 12:58 PM, Twinsvision said:

I'm actually looking for another iptv service to resell. Im pissed by this situation and customers are getting mad. So if no one wants to take the blame, I'll just go ahead with something that works for everybody. 

I heard the service fixed the issue. I'm not surprised you haven't posted anything about that