Emporium

I never programmed by BT400 remote.  So did not try to get it to work with TV or anything.  So the BT400 remote JUST controls my X5/U5 devices.

Sure I need to manually turn on my TV using TV remote or button on the front of TV.  And if you use different inputs you need to select the input (in my case, input is not an issue since I only use the Buzz on that TV and it always turns on at same input selection).   The TV volume is set to about 60%-65% or so by default..

So to watch TV, I turn the TV on using button in front of TV, and then use the BT400 to turn on the buzz box and control the box.  Including Volume, which the remote ONLY controls the box volume (since it was never programmed).  When finished watching, I shutdown the box using the BT400 remote, and then turn off the TV.

And any updates are ONLY sent via OTA (unit will download and install).

Something is for sure wrong.  It should be like nbs mentions.  And I know it is that, since sometimes I go over to my mom's and I switch server, and then after I leave she calls me to tell me that her channels are all different and she tried to reboot the machine and no difference.  Then I have to guide her through changing servers, and she is good again and does not change through reboots

When you are in your XC server, LiveTV, long press the "back" arrow to get the "Exit" dialog and then exit the LiveTV app.

The M3U server, if you don't use it, then why not just delete it ?

Please keep it to one thread.  You already posted the details, did not need to stat a second topic/thread.

First of all the integrated drive location on the bottom of the U5, is NOT a USB drive bay, it is for a SATA drive.

Did you try removing the drive all together to see if it behaves the same ?

Is the drive a traditional mechanical drive, or an SSD ?  I find that traditional mechanical drives tend to get extremely hot, since it is a non-ventilated compartment.  I strongly recommend using a decent quality SSD drive, which typically get just slightly warm.  When the drives get too hot, they will often auto-eject.

You said you checked the power supply.  Is it the original power supply which was provided with the U5 ?  The U5 uses a 12V power supply, compared to most other buzz boxes which us a 5V power supply (xrs4900 is another exception).

4 hours ago, gheagy said:

Is the BuzzTV X5 default Fat32?  Can it be changed?

 

Like I said, On Android 11 boxes (which includes the X5), I don't recall if it is FAT32.  You'd have to check.  But if it is, NO there is no way to change that, since that is part of the Android OS, not a Buzz customization.  Simple enough test, put a USB key into your box, format it as portable storage, then remove it, and plug USB key into a PC and check what filesystem type it has ( on Windows just open My Computer, an right click on the USB drive to see the properties).

But this will only affect people who are are going to be downloading large VODs locally (like some 4k ones), or doing really long recordings.  The majority of people will not be affected during normal use.

2 hours ago, gheagy said:

I assume that "Suspend" is the setting I should use.

I always use shutdown.  That way every time I turn it on, it is a clean boot, with no glitches from previous sessions or drivers lingering and potentially causing performance issues.  Sure it take an extra minute to boot, but I'd rather take an extra minute than having things acting up and not knowing if it was due to some stuff lingering from previous sessions or actually something with my ISP or service .

2 hours ago, Maestro701 said:

Also, isn't there a maximum of 4GB that can be recorded on certain storage types? 

Yes, if you format media using FAT32, you are limited to 4GB per file.  So any movie downloads (from VOD) you do, will be truncated to 4GB.  Any any really long recording may fail also if they surpass the 4GB mark.   IF possible, you should connect any media (USB key or HDD) to a PC and format it in exFAT format.

I don't remember what Android 11 boxes do nowadays, but I know with older Android 9 (and previous) boxes would default to formatting all media to FAT32.  This was not a Buzz choice, it was an Android default.

2 minutes ago, gheagy said:

The Power Defintion Key shows options of Suspend, Shutdown, and Restart.  "Standby" is not shown.

I don't recall ever seeing "Standby".  It has always been Suspend, Shutdown and Restart on Buzz devices.  Suspend is pretty much Standby.  

2 minutes ago, gheagy said:

I noticed this in Settings:  Set how long a channel buffers without playing.

Please explain this.  Is "1 second" the best setting?

Thanks

This all depends on your service and your ISP quality also.

I have mine set to 6 seconds..  But keep in mind, it does not "buffer without playing".  Keep in mind when you connect to a stream, you are not ALWAYS at the tip.  So when you connect it tries to buffer the stream ahead, so if there is a "glitch" in the stream (either service related, wifi related or even ISP related) you would not notice if the glitch is for fewer than "x" seconds.  It would simply continue playing the buffered streamed.   

The fact that you are not always at the tip can easily be noticed if you have 2 boxes streaming the same channel.  You can often notice a few seconds difference.

If you have SUPER internet and great provider, keep it low.  On WiFi, I recommend at least leaving it on 3 (which I think is the default).  In other situations, you can increase it.

Let it go already

When the devices have been given the green light after thoroughly being tested, they will be available for order.   Last thing buzz wants is a bad wrap due to releasing something that has piles of bug and frustrates their user base.  It is not their style, and that is what people respect.

In the meantime, they have piles of nice boxes already on the market, and they are still relevant today.  Most of my colleagues when they ask for recommendation on a box, the Classic is always my best bang for the buck recommendation.  And when they get them, they always comment on how they were always turned off by IPTV offerings due to the crappy app UIs, but the buzz box changes their complete view of things.  Some choose to buy an x5 variant, or the U5 if they like to download/record quite a bit, but any of the boxes are great.

The legend for what the colored buttons do are typically at the bottom of the various screens.  They do different things, depending on what screen you are at.

30 minutes ago, Jedab said:

Thank you. I bought a new one and I’ll consider sending the one I bricked to be fixed.

ive also found ipsmarters that I can put on my lg tv.

im still going to use the buzz box x5 and will use the app on the tv as my backup.

the Iptv I use costs $18 a year but you can only use it on one device.

the new buzz box arrives on Thursday. Until then I can at least watch the Iptv that I currently use. 
‘thank you everyone

Would be a shame to have a perfectly capable box sitting doing nothing because of a bad flash.  I would strongly recommend taking allaboutbuzz's offer. Even out of warranty, Buzz would take care of reflashing it.   It was an unfortunate bug in the 06/24 firmware, but Buzz does step up and take care of those customers even though most of the boxes are out of warranty by now.

You'd probably just have to pay for shipping there (don't know where you are located).

You also mentioned to me that when you schedule a recording and you are watching some other channel, you get a countdown timer and then it changes to that channel to start the recording.  Is that still the case, or did I misunderstand ?

If that is the case, even though account info says max 3 or 4 connections and active 1, for some reason, the buzztv software seems to think there are no more connections available so it will switch your current active stream.  So I don't know if there is any other flag being negotiated by the XC login client (ie: your box) and the server panel, or does the client just check "MAX connections" minus "Active connection" to see if there are any available connections ?

42 minutes ago, Ryu said:

maybe try to program again with tv with different code might help. 

He said he had a Classic, so typically the Classic comes with a BT-250, so there is no programming as with the BT300/400.  IT is just learning keys from TV remote.

Lol.. Same codes as some of the 2nd tier brands like TCL, Haier, Vizio, etc..    My mom's does the same when she turns on/off her electric fireplace, she has a Haier 

Since the remote is connected to the STB using BT, you can try covering the IR receiver on the front of the STB.  However there are some cases I've seen, that power on for the STB requires IR.  But you can experiment.

Just curious, is the UK category one of the first categories in your providers natural lineup ?

Reason I ask, is that I have one friend who swear that his box, every time he turns it on, it goes to the 4th channel (yes channel #4 without any renumbering active))  in the first category (which in his case is a 24/7 channel).  Funny part, I use the same service and it has happened to me 2 or 3 times (same channel), but originally I ignored it, as a fluke, that maybe I had accidently hit some button before powering down.

1 hour ago, dishuser said:

that's where they already went

But they didn't post what versions they have 

Agreed, the update for the firmware to s/w is from where YOU mentioned.  But for data on which version of f/w and s/w should be from Updates screen.

2 hours ago, blueyes23321 said:

latest update that shows on my device is from Aug 2023. when I click on Check for updates, it does nothing. 

If what DU mentions above, does not help...

From Home screen, go up to the gear icon, and there there is an UPDATES option.  On the left of that screen you should be able to see Firmware version, and Buzz Software Version.  Please post what versions you have.

MAC server or XC ?

If it is MAC based server, then I recommend asking your reseller to do a MAC reset on your account.

Do other apps like Youtube work ?

From the Updates screen, what is your Firmware and Software versions ?

5 minutes ago, nmaq2003 said:

from your site not through the tv box

You can't.. It is an OTA download only direct to box.

57 minutes ago, nmaq2003 said:

How to download this firmware?

 

It should typically auto download.  If not, from LiveTV, try going to Menu->Settings->Check Updates

If that still does not work, please go to the updates screen (from Home screen, go to the gear icon on the top, and then select the Updates option), and let us know what is your current firmware version and Current IPTV Version.

First of all, no one ever said backups would backup any 3rd party apps.  They back up BuzzTV settings.  Backing up 3rd party app settings, is the responsibility of the 3rd party app developers.  Everyone does things differently, and Buzz is not going to guess how and what needs to be backed up, or go down that rabbit hole.  Doing a machine snapshot (like they used to do on older boxes), kind of defeats the purpose of doing a factory reset, if you are just going to restore the same junk over the box.  The point of a factory reset is to try to start from clean slate, without the possibility of some 3rd party app causing the issues.

Now for recording not being able to FF, that is a server stream issue. Buzz just records the unaltered stream.  If that stream is encoded in strange ways there are some which cannot be FF or REW (and this will also affect TS).  And that will vary from channel to channel.  I've tested with a few different servers and some work perfect all the time, and others even the same channel (probably different sources) will just not behave properly on playback.  Trying to FF or REW will sometimes even force the stream to play from the beginning again. But that is the source stream.

Have you tried to change the stream type ?  From LiveTV (menu->settings->configuration and I think it is the 7th settings from the top.  Also, keep the RealTime Streaming and Tunneled playback turned off for better compatibility with some servers.  Forcing the stream type to TS can sometimes yield better results for recordings.

2 hours ago, dishuser said:

they were never posted compressed

Agreed.  But when I had downloaded from MEGA initially, I downloaded the "folder" by clicking "Download as ZIP", so mega compresses it into a zip file (and names it after the directory name) to download a single file.  I had kept it like that in my archives, and then at one point I had uploaded it to my mediafire account for a few colleagues.

Since I know the ZIP file is intact and the files in it I have been used a few times for updating boxes, leaving it in ZIP format ensures the integrity of the files also.  Just an additional measure to ensure no corruption during download.  If the file gets corrupted during download, CRC would not match and any decent zip handler would flag it.

Sure, call me paranoid, but last thing anyone needs for a "flash" file is a corrupted binary   

@Jedab keep us posted on how it goes.

13 minutes ago, dishuser said:

I'm at 80% of last file

what a waste of time

Sorry buddy.. I just got in from the office and I realized I already had them on my mediafire account, all I did was move them to my public share directory. 

And being in the original ZIP file, you can easily tell if there was any corruption in the file during download, since it would flag it when unzipping it.

Here are the files to use.
Basically, unzip and need to put the 3 files onto the root of an SD Card (not in a subfolder)
The SD Card must be min 2GB, no bigger than 64GB
Formatted to FAT32

Originally on:

https://mega.nz/folder/TIlUzZhR#vIOZKq43u3MS3Y3zoFHdkQ

Reuploaded here:

https://www.mediafire.com/file/iik0ho6kxbv942p/X5-Boot-Card.zip/file

It will reset your box, but it will take it to 20220811 FW, which from there can get all Future OTAs

Here is the How To Video for it as well

https://mega.nz/file/CJtxhb7I#TcHg2uOdPghzRQmipi7sMd5A3-ZcOz8sticOYByRuB0

The only comment I would make on the video is: In the video at about the 2minute mark it shows the box with RED light, and shows it quickly switch to blue.  In reality, that can take anywhere from 2 to 5 minutes before it turns blue and powers up.  During this period DO NOT unplug it.  I thought something had gone wrong with mine when I did it, but I waited. Be patient, it will eventually power up.  It is a long 3 or 4 minutes when you are just staring at it, but it works well.
 
Be patient.  Do not reset the box, even if it looks lifeless