Flyinghigh Posted October 21, 2022 Share Posted October 21, 2022 My x5 has failed to connect to the WiFi twice now since getting it back from Buzztv. These are the 2 times it has been turned on since repair. I have to change from 2.4 to 5 to get it to reconnect. Signal strength is good on both bands. Is this a glitch or is there a fix? Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 21, 2022 Share Posted October 21, 2022 Are you putting your x5 into suspend mode when you turn it off, or is it a full shutdown ? Mine are all hardwired, but I recall many android boxes over the years when I would use them with WiFi, I often had issues for them to reconnect, or would take forever to reconnect if coming out of a suspend mode (those that supported suspend). After I replaced my old router with new access points, the problem seemed to go away for the most part (but still happened on occasion). From then, what I would do, is ensure my box was set to do a full shutdown, so each time I powered it on, yes it took 30 seconds more to boot, but it was always a clean boot and never had those kind of issues when doing clean boot. Hell even some windows laptops are braindead when they come out of suspend mode. Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 21, 2022 Share Posted October 21, 2022 I have it on suspend mode and never got wifi issue. Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 21, 2022 Share Posted October 21, 2022 I have not tried it on the X5, since I have it wired. But I was just speaking in general about some previous android boxes. I think it also depends a lot on your WiFi. Like I said, my old cheap router I had all sorts of strange issues. Switched to high end WiFi access points (Cisco Aironet 2800 series), and have not had issues with most of my equipment since then. Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 21, 2022 Author Share Posted October 21, 2022 My box was set to shut down the 1st night. Next morning I changed it to suspend. It is on suspend now. Box is connected wirelessly on the 2.4 band. I am also getting stream not available messages. X5 is connected to the same network as the HD5. I verified the channel was available from the same service. Quote Link to comment Share on other sites More sharing options...
rkpouin Posted October 27, 2022 Share Posted October 27, 2022 I also have many problems with wifi on my new X5. Every other hardware is OK (shield, firecube, computers...) I lost internet on the X5. I have to reboot or desactivate/reactivate wifi then it's ok. It happen very often. Thanks Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 28, 2022 Author Share Posted October 28, 2022 This issue has been fixed for my unit. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted October 28, 2022 Share Posted October 28, 2022 2 hours ago, Flyinghigh said: This issue has been fixed for my unit. How was it fixed? Only asking so it can help out anyone else with a similar issue. 1 Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 28, 2022 Share Posted October 28, 2022 I had this issue too, I never found a fix. Now I'm using ethernet because it happened steady and didn't have wifi issues on any other devices. Stays connected hardwired. Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 28, 2022 Author Share Posted October 28, 2022 Uh oh. It's nothing I did specifically to fix it. I'm running 20221011 with 5.0.775 buzztv app version. I don't actually turn off the box. Setting the sleep timer on the TV makes the box shutdown. The light goes red. I hit the power button in the morning and it comes right up to the homepage. Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 28, 2022 Author Share Posted October 28, 2022 Well, surely someone jinked me. haha. Reading the post above, I decided to turn mine on today and then turn it off using the power key. So I did. Well, low and behold, mine won't connect again to the WiFi connection. I have to change bands to get it working again. So ends up no fix for me either. 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 29, 2022 Share Posted October 29, 2022 I have same issue with wifi glad I use ethernet 1 Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 29, 2022 Author Share Posted October 29, 2022 Uh oh. So 3 poster just in this thread are having problems with Wifi. It appears we have to use an Ethernet connection for it to work. Gheesh. I didn't buy this box to have to use Ethernet. Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 29, 2022 Share Posted October 29, 2022 I didn't plan on having to drill holes and install 50ft of ethernet cable either and I didn't plan on being stuck on original firmware either oh well. Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 29, 2022 Share Posted October 29, 2022 It's your choice to be on original firmware 1 Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 29, 2022 Share Posted October 29, 2022 Yeah it's my choice that I can't afford a computer. Shame on me Quote Link to comment Share on other sites More sharing options...
dishuser Posted October 29, 2022 Share Posted October 29, 2022 8 minutes ago, PapaS said: Yeah it's my choice that I can't afford a computer. Shame on me you don't need a computer to update Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 29, 2022 Share Posted October 29, 2022 I thought had to download files to a USB drive to do it. I don't own a computer and if I did I still don't know how to use one. I'm older don't have any friends that have one to use so I'm stuck. Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 29, 2022 Author Share Posted October 29, 2022 This box seems to be more of a headache every time I turn around. 1st I am stuck on 20220624, now after sending it in for repair, I have another problem. I am assuming this box was fully updated and fixed when it was sent back to me. Now the Internet issue. PapaS, did you ever get your sd card? I know there was a mix-up with you even getting it. Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 29, 2022 Share Posted October 29, 2022 Never got it and that's probably my fault too Quote Link to comment Share on other sites More sharing options...
Flyinghigh Posted October 29, 2022 Author Share Posted October 29, 2022 Man, you have got to be kidding me. You requested that before I did I thought. They sent mine and told you they had a bad batch of sd cards. Can't believe they have not sent your card still. I don't have a clue what the excuse will be, but it is inexcusable. Heck, it may not matter anyway, the card I got fried my box. I get it back and now the WiFi crap. Not sure how much a consumer can stand from Buzztv. 1 1 Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 29, 2022 Share Posted October 29, 2022 (edited) 1 hour ago, PapaS said: I thought had to download files to a USB drive to do it. I don't own a computer and if I did I still don't know how to use one. I'm older don't have any friends that have one to use so I'm stuck. you dont need a computer. just insert your sd card inside your box, open up browser on your box and download into your sd card or use TeamViewer to transfer files from your cell phone to your sd card in your box. many ways to do it without computer. Edited October 29, 2022 by Ryu Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 29, 2022 Share Posted October 29, 2022 Thanks Quote Link to comment Share on other sites More sharing options...
nbs. Posted October 29, 2022 Share Posted October 29, 2022 1 hour ago, Flyinghigh said: Man, you have got to be kidding me. You requested that before I did I thought. They sent mine and told you they had a bad batch of sd cards. Can't believe they have not sent your card still. I don't have a clue what the excuse will be, but it is inexcusable. Heck, it may not matter anyway, the card I got fried my box. I get it back and now the WiFi crap. Not sure how much a consumer can stand from Buzztv. There you go again....lol 3 Quote Link to comment Share on other sites More sharing options...
PapaS Posted October 29, 2022 Share Posted October 29, 2022 Remember the motto "If it doesn't work right, SHUT UP!" Quote Link to comment Share on other sites More sharing options...
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