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Locked Channel


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I have an X5 with all the latest updates.  A few days ago, my wife's favorite channel started asking for a password to unlock it before it will display.  Also, a new entry list right under Favorites appeared labeld Locked Channels which contains 1 channel (wife's favorite).  The channel plays fine in TiviMate, so I assume this is a Buzz constraint -- maybe a parental control.  We have never setup any parental controls as a 2 adult household, so have no known password to unlock it.  

Is there a default P/W in case something was done inadvertently to lock the channel ?  Is there any way to remove the lock on this 1 channel without knowing the password ?  Any help would be appreciated.

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