snan Posted January 24, 2021 Share Posted January 24, 2021 Cannot pair error while try to pair Bose QuiteControl 30 headset to XRS 4000 device. Tried couple of time factory reset, didn't help always get "Cannot pair" error and then "Bluetooth keeps stopping" message Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 25, 2021 Share Posted January 25, 2021 You'll have to wait for allaboutbuzz. He will know if device is supported Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 25, 2021 Share Posted January 25, 2021 22 hours ago, snan said: Cannot pair error while try to pair Bose QuiteControl 30 headset to XRS 4000 device. Tried couple of time factory reset, didn't help always get "Cannot pair" error and then "Bluetooth keeps stopping" message We have a few boxes here that were debugging with this issue We will fix it and then release it as an update. 2 Quote Link to comment Share on other sites More sharing options...
snan Posted January 26, 2021 Author Share Posted January 26, 2021 I have shared the S/N of my XRS 4000 seperately by email . Thanks Quote Link to comment Share on other sites More sharing options...
Hobby-77 Posted March 14, 2021 Share Posted March 14, 2021 XRS 4000 Bluetooth error when pairing speakers. Cannot pair error while try to pair speakers to XRS 4000 device. Tried always get "Cannot pair" error and then "Bluetooth keeps stopping" message. XRS 4000 Firmware Version #20201219 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted March 15, 2021 Share Posted March 15, 2021 We had to get a few users local to us to lend us their 4000s with this issue. As this issue has been difficult so far to fix, as its only happening to a small amount of users Were going to spend next week debugging this and then try to fix it. Quote Link to comment Share on other sites More sharing options...
salagian Posted May 27, 2021 Share Posted May 27, 2021 I am trying to enable bluetooth on XRS 4000 for my remote and get error pop-up "Bluetooth keeps stopping". Is there any workaround for this ? Bluetooth version is 9 Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 27, 2021 Share Posted May 27, 2021 3 hours ago, salagian said: I am trying to enable bluetooth on XRS 4000 for my remote and get error pop-up "Bluetooth keeps stopping". Is there any workaround for this ? Bluetooth version is 9 do you have any other bluetooth devices nearby? Quote Link to comment Share on other sites More sharing options...
salagian Posted May 28, 2021 Share Posted May 28, 2021 My TV is the closest to the setup box but it needs BT for remote. I have moved it to different locations and have same issue. Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 28, 2021 Share Posted May 28, 2021 it might be causing a conflict Quote Link to comment Share on other sites More sharing options...
Veo Posted August 2, 2021 Share Posted August 2, 2021 After updating firmware on my XRS4500 MAX to V20210723, My bluetooth keeps stopping. I have an ARQ-100 remote as well. I tried a reset, cache and data clear still same problem. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted August 3, 2021 Share Posted August 3, 2021 17 hours ago, Veo said: After updating firmware on my XRS4500 MAX to V20210723, My bluetooth keeps stopping. I have an ARQ-100 remote as well. I tried a reset, cache and data clear still same problem. PM me thanks Quote Link to comment Share on other sites More sharing options...
S. Katsu Posted November 22, 2021 Share Posted November 22, 2021 Unable to connect my Boltune headphones to my BuzzTV box. Am I doing something wrong or is this box not capable of bluetooth audio connection with headphones? Quote Link to comment Share on other sites More sharing options...
nbs. Posted November 22, 2021 Share Posted November 22, 2021 It works with most devices but with thousand on the market there will be some that don't work Are you pairing under remotes and accessories? Quote Link to comment Share on other sites More sharing options...
S. Katsu Posted November 22, 2021 Share Posted November 22, 2021 Yes. Under remotes and accessories. It can see my headphones but then says can't connect and the Bluetooth screen crashes. Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 22, 2021 Share Posted November 22, 2021 do you have wifi on or off? Quote Link to comment Share on other sites More sharing options...
S. Katsu Posted November 22, 2021 Share Posted November 22, 2021 Wifi is on. Buzz TV otherwise working normally. Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 22, 2021 Share Posted November 22, 2021 turn wifi off and then try to pair headphones 1 Quote Link to comment Share on other sites More sharing options...
S. Katsu Posted November 22, 2021 Share Posted November 22, 2021 Tried with the wifi off. Same issue. Sees my headphones but won't connect and then Bluetooth crashes Quote Link to comment Share on other sites More sharing options...
dishuser Posted November 22, 2021 Share Posted November 22, 2021 contact team at cs@buzztv.com and give them the info about brand on the issue 1 Quote Link to comment Share on other sites More sharing options...
S. Katsu Posted November 22, 2021 Share Posted November 22, 2021 Will do...thank you for your assistance. 1 Quote Link to comment Share on other sites More sharing options...
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