Unable to update X5 firmware and BUZZ TV app

[sunnyc]

I have X5 128 AI device and currently running V20220729 with IPTV version 5.0.756.  When I click "Check For Update" I get no update.  I searched the forum and could not find a similar post.  Can someone help to update the firmware and buzz tv app please.

 

[dishuser]

3 hours ago, sunnyc said:

I have X5 128 AI device and currently running V20220729 with IPTV version 5.0.756.  When I click "Check For Update" I get no update.  I searched the forum and could not find a similar post.  Can someone help to update the firmware and buzz tv app please.

 

considering public is at 5.0.755 you're doing good

[Emporium]

10 hours ago, dishuser said:

considering public is at 5.0.755 you're doing good

I believe Public is at 775

https://stbtalk.com/index.php?/topic/4776-new-official-x5-firmware-buzz-5-app-update-october-12th-2022/

@sunnycPM your MAC, box model and current firmware to allaboutbuzz, and be can check if something was missed or overlooked and not targeted for your current version.

HE is only back on Monday, so don't expect a reply on the weekend, but he can take care of it.

 

[dishuser]

ya I put my glasses on and it is 775...lol

[sunnyc]

thanks dishuser and Emporium.  I will PM my box info to allaboutbuzz and later update this thread.

[dishuser]

if I remember correctly others had issues updating like we did with the june version

hopefully they can update you via ota or you'll have to use recovery file

[Emporium]

The June version was an exception (and I had one of the boxes affected).   I don't think there was another.  Anyhow, allaboutbuzz can confirm.  Probably just missed one "source" version to target with any of the newer firmware.

 

  

[sunnyc]

I found a similar post (

)

with even a older version and the solution was to download 3 files and manually update, after which all upgrades will go well.  I have PM allaboutbuzz and wait for the response.

[dishuser]

13 minutes ago, Emporium said:

The June version was an exception (and I had one of the boxes affected).   I don't think there was another.  Anyhow, allaboutbuzz can confirm.  Probably just missed one "source" version to target with any of the newer firmware.

 

  

from  memory I think 4 versions were affected

[dishuser]

problem

I have an X5 and it doesn't show any update. Current version: V20220729 and current IPTV Version: 5.0.756

solution

yes Mike is going to ship me a SD card with the file on it.

 

so memory is still working...lol

[Emporium]

43 minutes ago, sunnyc said:

I found a similar post (

)

with even a older version and the solution was to download 3 files and manually update, after which all upgrades will go well.  I have PM allaboutbuzz and wait for the response.

That is the version I had.  As far as I was aware, that was the only version that was affected (But I guess I may have been wrong).  I had a few microSD cards lying around and I created my own, and the update worked fine.  IT did scare me for a second, since during the update process, there was not sign of life for a while.  Just went red after a little while and stayed there.   Don't interrupt it, be patient and it will eventually come back on.

However, before trying anything with the SD card, wait for Monday to get confirmation from allaboutbuzz.

 

 

 

 

[Emporium]

 

After the update, I have gotten a few updates since.  I am now at V20221011, and Buzz app version 5.0.775.

Edited January 14, 2023 by Emporium

[dishuser]

if you have an sd card fix it yourself or wait for a preloaded card to be sent to you

if you have access to a card just do it yourself instead of waiting

keep in mind you lose all data

[sunnyc]

As Emporium suggests,  I will wait for response from allaboutbuzz then proceed with update via sd card.

[sunnyc]

@allaboutbuzzI have sent you a PM with my MAC address, please let me know how I can get the latest version on to my X5.

[allaboutbuzz]

On 1/14/2023 at 6:41 PM, sunnyc said:

As Emporium suggests,  I will wait for response from allaboutbuzz then proceed with update via sd card.

You can fix it with the update from an sd card.

[sunnyc]

where can I download the files needed for the update?

[Emporium]

13 minutes ago, sunnyc said:

where can I download the files needed for the update?

Check out this posting.  Includes Link to the 3 files and a link to a video showing how to do it.

https://stbtalk.com/index.php?/topic/4446-new-official-x5-firmware-buzz-5-app-update-september-22nd-2022/&do=findComment&comment=16422

Be patient when you do it, at some points it may look like it is doing nothing, but let it go.  Can take a few minutes.

 

 

[sunnyc]

Thanks Emporium, will give it a try and update later

[sunnyc]

I tried the SD card procedure, it has been more than 5 minutes still the LED is RED.  Should I wait longer?  Or is the box bricked?

[sunnyc]

It has been 20 minutes and LED is sill RED.   I have SD card formatted to FAT 32 and three files in the root folder.  Followed the instructions as seen in the video.  Any thoughts?

 

[dishuser]

what size is the card?

[sunnyc]

64GB card, volume created to 16GB and formatted to FAT32.  I cannot find any cards in shop smaller than 64GB (just got it today)

[dishuser]

leave it as 64gb

I never changed the size of storage on mine

[sunnyc]

Windows does not allow to format a 64GB card to FAT32; hence I have to create a smaller volume.