How to program remote xsr4500??

[rdw33]

Just got this box need help to program remote . There is no app installed on the box.

[dishuser]

6 minutes ago, rdw33 said:

Just got this box need help to program remote . There is no app installed on the box.

program it to do what?

[rdw33]

It's supposed to have a backlight for starters.

[Emporium]

When you say program, I assume you mean pairing it with Bluetooth ?

Which remote did you get with your XRS4500 ?   These were originally sold with the BT100.  Nowadays I see many selling with the BT300.

Typically first time you power up the box (when it's new), it will ask you to pair the remote.  Remote is put in pairing mode (at least on the BT100) by pressing the "OK" button and then simultaneously pressing and holding the "VOLUME DN" button until the red LED slowly blinks.   

If you did not get this, you can go into settings, remote and accessories, and select "pair device".  Then put the remote into pairing mode.

Manuals (to program TV buttons):
BT100 - https://buzztv.com/site/wp-content/uploads/2021/05/BuzzTV-BT-100-Remote-Manual.pdf
BT300 - https://buzztv.com/site/wp-content/uploads/2022/05/BT400-300_manual_WEB_v6_Compress.pdf

on the BT100, backlight can be turned on my pressing and holding the blue button on the bottom right.

On the BT300, I think backlight is controlled by an app, but that app is only installed on the newer devices (X5, U5, HD5).  I don't think I have seen it on the 4500 (I could be wrong).

 

Edited November 11, 2022 by Emporium

[Emporium]

On the BT300 and BT400 to put it into pairing made it is slightly different (Simultaneously press and hold the OK button and the HOME button for 4 seconds until it starts blinking).  It's in the manual I linked above.

[dishuser]

23 minutes ago, rdw33 said:

It's supposed to have a backlight for starters.

hold the blue button for 5 seconds to turn it on/off

[dishuser]

https://stbtalk.com/index.php?/forum/53-bt-100-bt-200/

[rdw33]

I have a BT-400 remote. Is it programable?

[rdw33]

I watched this video. It says there is an app but my box doesn't have it. Frustrating.

 

[nbs.]

29 minutes ago, rdw33 said:

I watched this video. It says there is an app but my box doesn't have it. Frustrating.

 

There is an app on the android 11 units not on the android 9 It is being considered though

 

Edited November 12, 2022 by nbs.

[rdw33]

I have Android 9.0

Here are the specs.

 

Specifications

CPU Amlogic S905X3 64-bit quad-core ARM® Cortex™ A55

GPU G31™ MP2

RAM 4GB LPDDR4

STORAGE 64GB

OS: Android  9.0

WIFI: 2.4GHz + 5GHz + 2X2 WIFI + Bluetooth 4+

Ethernet: 1Gbit Lan

3D: Hardware 3D graphics acceleration

Audio Decoder: Supports MP3, AAC, WMA, RM, FLAC, Ogg and programmable with 7.1/5.1 down-mixing

USB host: 1 High-speed USB 3.0 and 1 High-speed USB 2.0

Card reader: TF cards

HDD file system: FAT16/FAT32/NTFS

Support Subtitle: SRT/SMI/SUB/SSA/IDX+USB

High Definition video output: SD/HD max.1920x1080 pixel

OSD type of languages: English/French/German/Spanish/Italian/ etc multilateral languages

Remote: Dual IR + Bluetooth Remote and Blacklit

HD: HD 2.1 up to 4k2k Output with HDR, CEC and HDCP 2.2, 4Kx2K@60 max

Resolution output HD 2.1 up to 4k2k Output with HDR, CEC and HDCP 2.2, 4Kx2K@60 max

resolution output:4k2k H.265 Hardware Video Decode and 4k2k Output

[nbs.]

Why would I need the specs?

[Pauly]

Quote

There is an app on the android 11 units not on the android 9 It is being considered though

Wow that would be good if they did this, maybe make it downloadable in one of the app stores

[rdw33]

Specifications say: Remote: Dual IR + Bluetooth Remote and Blacklit.  So if it does have Blacklit how do I activate it??

[dishuser]

19 minutes ago, rdw33 said:

Specifications say: Remote: Dual IR + Bluetooth Remote and Blacklit.  So if it does have Blacklit how do I activate it??

look in buzztv utilities

[rdw33]

Is it on this site or the internet?

[dishuser]

12 minutes ago, rdw33 said:

Is it on this site or the internet?

it's on your box

home page/settings/buzztv utilities

[Emporium]

The app, is only on the Android 11 boxes.   The BT300/BT400 remotes were introduced with the Android 11 boxes and the app is available as Dishuser has mentioned above.  Android 9 boxes were typically sold with the 100 or 200 series remotes (IR100/I200/BT100/BT200).  The xrs4500 by default is packaged with a BT100, and on those remotes the backlight can be toggled by pressing and holding the blue button for 4 or 5 seconds.

On older boxes you will NOT get all the features out of the BT300/400 remotes since the app, for now at least, is NOT available on these boxes.  You should be able to pair it, and use the BT features of the remote, and the IR without an issue.  But as far as I know, on this remote the backlight is only accessible via the app.

 

[rdw33]

Thank you so much for clarifying what I had suspected. I'm going to see if I have a case for returning it. 

[dishuser]

3 minutes ago, rdw33 said:

Thank you so much for clarifying what I had suspected. I'm going to see if I have a case for returning it. 

if you can swap it for the bt-200

[rdw33]

I'm pissed off at Buzz! Any recommendations on another make and model.

[Emporium]

You should probably message allaboutbuzz and see if/when there is a plan to deploy the remote app on Android 9 devices.  Or at least some limited version of the app to at least allow the backlight to be toggled on/off.

 

[dishuser]

15 minutes ago, rdw33 said:

I'm pissed off at Buzz! Any recommendations on another make and model.

you want recommendations for another make on the buzztv support site?lol

the xrs4500 is a great model

your issue is with remote

by the way backlight kills battery life pretty fast

[rdw33]

I wanted the xrs4500 but it was sold out.

[dishuser]

19 minutes ago, rdw33 said:

I wanted the xrs4500 but it was sold out.

so what did you buy?