Recovery Mode Screen

[Dave J]

I had to boot to recovery on my Classic (fw 20240927, BuzzTV 5.0.940), and the screen is split in half (aspect is way off). Thought I read about this somewhere but I can't find any info. Can anyone offer any suggestions?

[Ryu]

not sure if I read correct use tv remote control to adjust picture size and then use recovery options to do whatever you want to do. 

[nbs.]

Do a soft reset 

[Dave J]

A soft reset will wipe the box to factory condition, but it doesn't involve the Android recovery like a hard reset would. That's where I found this problem. I haven't tried changing the aspect ratio / screen size in the BuzzTV app, as I would assume that the Android recovery screen video output would be different from the app. Never experienced this on my 4500's, so I'm curious why this has happened.

[Emporium]

Do a soft reset first like nbs suggested and then you can do a hard reset if you want

I've hard reset it many times, and never had an issue.  But then again, my classic is connected to a computer monitor.

 

[Dave J]

Forgot to update this, Ryu was correct in that you need to adjust the resolution down on the box before doing a hard reset in order for the recovery screen size to be correct. This is different from my old 4500's on Android 9, but no big deal. Thanks everyone.

[nbs.]

I've done a hard reset many times without adjusting resolution.

Most times users don't have access to settings before doing hard reset

[dishuser]

7 minutes ago, nbs. said:

I've done a hard reset many times without adjusting resolution.

Most times users don't have access to settings before doing hard reset

when I reset mine recovery screen was smaller but was manageable

once it rebooted it was fine since default resolution is auto