Ryu Posted October 21 Share Posted October 21 yes keep us posted and feel better Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 21 Share Posted October 21 Not saying it is the Dlink stuff, but just don't discount it. They are not what they used to be. And the fact that they release 1 maybe 2 firmware upgrades in the lifetime of a product (compared to ASUS who releases one every 3 months), doesn't say much for their product support. And it is easy to overlook something which should technically work and other stuff seems to work. If you have a spare old router, it might be worth bringing with you, just in case all other tests fail.  Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 21 Author Share Posted October 21 55 minutes ago, Emporium said: Not saying it is the Dlink stuff, but just don't discount it. They are not what they used to be. And the fact that they release 1 maybe 2 firmware upgrades in the lifetime of a product (compared to ASUS who releases one every 3 months), doesn't say much for their product support. And it is easy to overlook something which should technically work and other stuff seems to work. If you have a spare old router, it might be worth bringing with you, just in case all other tests fail.  I do have another spare old router. I will bring it. Thank you. Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 This morning I did a hard reset on the two XRS4500 boxes here at my home, they worked fine. This afternoon I connected the one of the XRS4500 Boxes to the router after rebooting the modem and my friends router and the box gave me the same error message. I connected directly to the modem one at a time and both boxes worked fine. So I brought the router here and connected it to my modem and plugged in my XRS4000 box to the router and my box works fine. My next thought is to reset the router and take it back to my friends house and try it again. The router is a D-Link R18 router. Any thoughts about this issue? Your opinions and answers are very much appreciated. Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 Also the wi-fi worked. Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 The router is a D-Link Eagle Pro AI R18 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted October 22 Share Posted October 22 29 minutes ago, Raymond said: This morning I did a hard reset on the two XRS4500 boxes here at my home, they worked fine. This afternoon I connected the one of the XRS4500 Boxes to the router after rebooting the modem and my friends router and the box gave me the same error message. I connected directly to the modem one at a time and both boxes worked fine. So I brought the router here and connected it to my modem and plugged in my XRS4000 box to the router and my box works fine. My next thought is to reset the router and take it back to my friends house and try it again. The router is a D-Link R18 router. Any thoughts about this issue? Your opinions and answers are very much appreciated. Try hot spotting your phone to the boxes at their house If it works when doing that, but doesn't work when connected to their Internet Then it means their ISP is now blocking the server, you would need a VPN to get around this  It probably explains why the boxes work at your location, but not theirs Using a Hot Spot will rule this out. 3 Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 They are using the same isp. Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 I will try that though. Thank you. Quote Link to comment Share on other sites More sharing options...
Emporium Posted October 22 Share Posted October 22 Did you try using your spare router on his modem ?   1 Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 I forgot to bring it with me today. I will try my spare router tomorrow. The funny thing is that his router works fine here with my XRS 4000, he has the XRS 4500. I am going to bring one of his boxes here and hook it to his router here. The wi-fi work at his place and he could watch Netflix from his TV but the Buzz boxes would not work there on his router. I have a different brand of modem then he does but it is with the same isp. Quote Link to comment Share on other sites More sharing options...
Ryu Posted October 22 Share Posted October 22 6 minutes ago, Raymond said: I forgot to bring it with me today. I will try my spare router tomorrow. The funny thing is that his router works fine here with my XRS 4000, he has the XRS 4500. I am going to bring one of his boxes here and hook it to his router here. The wi-fi work at his place and he could watch Netflix from his TV but the Buzz boxes would not work there on his router. I have a different brand of modem then he does but it is with the same isp. I would reset his router and then try and see if that helps. Quote Link to comment Share on other sites More sharing options...
Raymond Posted October 22 Author Share Posted October 22 That is my next step. Thank for the advice also. Quote Link to comment Share on other sites More sharing options...
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