Helper Posted August 4 Posted August 4 Hello all Helping a friend setup his new U5 box. (remotely) Has entered server URL properly (I verified via facetime call, no typos) Saves portal info Goes back to main screen and selects "Live TV" And the box just flips instantly to the server settings page. No Loading portal message I'd normally expect I've never seen this before. Any suggestions? Any possibility internet provider is blocking the server IP range? Oh, Internet to the box is good. Hardwired and YouTube plays fine. Quote
Emporium Posted August 4 Posted August 4 When you are in the server page, and you select the server just created and hit OK, what does it do ? 1 Quote
Ryu Posted August 4 Posted August 4 go to settings, apps and click on buzztv app, clear data then reboot the box. then go to server settings and enter url again and see what happens. Quote
Helper Posted August 4 Author Posted August 4 Box was new User had trouble entering portal info initially and had him edit till it was proper. After I posted above, I told user to delete server info and start from scratch. Seemed to work So maybe he had a leading space or something I could not see over Facetime. All good now I should have had him delete and start from scratch in the first place. 3 Quote
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