Buzz TV5 update issues

[Jtun]

Ever since I updated to buzz tv 5 I have to clear cache every day for iptv to start working, box disconnects from wifi or won’t start iptv. After I clear cache and restart or plug out box and then back in about 3 or 4 times then it works again. 

[nbs.]

Buzz 5 has been out for a while without having those issues

You might want to reset your box but before you do that what is your current firmware and software

[Emporium]

Have you tried forgetting/deleting the WiFi settings on the box and then recreating them ?  The WiFi has nothing to do with Buzztv5 itself, since that is part of the OS/firmware, not BuzzTV5 software.   Maybe try rebooting you WiFi router/access points also.

 

 

[dishuser]

you don't even mention the model you have

 

[Jtun]

I have an XR4200 

firmware V20220919 

iptv 5.0.935

I was a late bloomer to the buzz tv 5 update 

[Jtun]

23 hours ago, Emporium said:

Have you tried forgetting/deleting the WiFi settings on the box and then recreating them ?  The WiFi has nothing to do with Buzztv5 itself, since that is part of the OS/firmware, not BuzzTV5 software.   Maybe try rebooting you WiFi router/access points also.

 

 

Yes this I’ve tried.

[dishuser]

try a factory reset

if that don't improve things do a hard reset

[Jtun]

Back again, still all the same things happening and I’ve tried all of the above.  Everyday have to clear cache multiple times, restart, plug out then in then after a few times of doing these things it’ll start working again 

[Ryu]

not sure whats going on but few things you can try.

try to switch media player. try a vpn. if using vpn then try without vpn. try to use on third party app on your box and see if it makes any difference. it might be your isp. try a diffrent server because it might by your server. so more testing and info required to understand whats going on. 

[Emporium]

Did you do a hard reset (true factory default) after updating to BuzzTV 5 ? 

You can find the procedure here:  https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

Slightly different box, but procedure is identical.  Keep in mind you will need to reinstall/reconfigure everything after the reset.

Are you using WiFi or Hardwired with Ethernet cable ?  If you are using WiFi, as a test, can you try running an ethernet cable back to your device and see if the same issues persist with cable and wifi ?  May just be taking the box longer to connect to your WiFi router.  Not all routers are created equal.

 

[dishuser]

they can backup buzztv app settings first