Nelutz Posted December 20, 2021 Share Posted December 20, 2021 27 minutes ago, nbs. said: i already posted a pic of cc on default player ,doesnt appear to me to be half way up the screen Also on a 65 Don't get me wrong ,but is just the way I see it , and is not only me ,most of my clients that I sold the xr,xrs they told me that ,and is weird I thought ppl doesn't use CC but most they use it ,specialy at night when they don't want the volume up Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted December 20, 2021 Share Posted December 20, 2021 39 minutes ago, Nelutz said: Don't get me wrong ,but is just the way I see it , and is not only me ,most of my clients that I sold the xr,xrs they told me that ,and is weird I thought ppl doesn't use CC but most they use it ,specialy at night when they don't want the volume up Am still not sure what the issue is though exactly? Quote Link to comment Share on other sites More sharing options...
Nelutz Posted December 20, 2021 Share Posted December 20, 2021 38 minutes ago, allaboutbuzz said: Am still not sure what the issue is though exactly? The issue is that in the new buzztv 5 the secondary player stop working or gives the error like no sound on most of the channels,than from that I was point it that the CC on secondary player has smaller fonts than the primary one,the issue with no sound on the secondary player was on the buzztv 4 too, but was fixed with the latest update. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted December 20, 2021 Share Posted December 20, 2021 34 minutes ago, Nelutz said: The issue is that in the new buzztv 5 the secondary player stop working or gives the error like no sound on most of the channels,than from that I was point it that the CC on secondary player has smaller fonts than the primary one,the issue with no sound on the secondary player was on the buzztv 4 too, but was fixed with the latest update. Am not sure how much bigger you require fonts for CC? If we make it bigger for everyone, am sure we will just get many more complaints about big they are, so not sure we can please everyone here. The bigger you make them, the more picture you lose on the screen itself We test CC on 60 Inch TVs without any issues. No sound issues been resolved on all apps, it was on channels with MP2 audio. Quote Link to comment Share on other sites More sharing options...
Nelutz Posted December 21, 2021 Share Posted December 21, 2021 15 hours ago, allaboutbuzz said: Am not sure how much bigger you require fonts for CC? If we make it bigger for everyone, am sure we will just get many more complaints about big they are, so not sure we can please everyone here. The bigger you make them, the more picture you lose on the screen itself We test CC on 60 Inch TVs without any issues. No sound issues been resolved on all apps, it was on channels with MP2 audio. Is just a notice and a feedback from my clients about the CC that they prefer the secondary player CC than the default player, and that the new buzztv5 app the secondary player doesn't work or it looses the sound on most of the channels, and I manage to snap a picture right with the big fonts on the default player CC and the small ones are from the secondary player. Quote Link to comment Share on other sites More sharing options...
Nelutz Posted December 21, 2021 Share Posted December 21, 2021 So with buzztv5 the secondary player shows "Unknown stream error" on most of the channels,with the default player works like before,I hope with an update all will be fixed,since is not available widely only if the box is reset it. Quote Link to comment Share on other sites More sharing options...
nbs. Posted December 21, 2021 Share Posted December 21, 2021 He stated the no sound issue has been fixed. I was told it will be out in a day or two 1 Quote Link to comment Share on other sites More sharing options...
Nelutz Posted December 21, 2021 Share Posted December 21, 2021 3 hours ago, nbs. said: He stated the no sound issue has been fixed. I was told it will be out in a day or two I know ,is just an add up with some pictures Quote Link to comment Share on other sites More sharing options...
nbs. Posted December 21, 2021 Share Posted December 21, 2021 How did your clients get the beta anyway? Did they all factory set? Quote Link to comment Share on other sites More sharing options...
Nelutz Posted December 21, 2021 Share Posted December 21, 2021 17 minutes ago, nbs. said: How did your clients get the beta anyway? Did they all factory set? Not all of them just some they figure it out that, and the last ones that I sold came with the latest update, I was surprised too because I don't have the latest one and one of my clients did a factory reset because the box was giving him problems, and the latest update start downloading in the box ,anyway Im testing it and I like it so far minus the secondary player Quote Link to comment Share on other sites More sharing options...
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