netbigfela Posted April 25 Share Posted April 25 Just received my box yesterday connected everything and the only thing that the box does is turn on and off when it's on I see the buzz logo and then it turns off customer service doesn't answer or respond to emails has anyone else experienced this problem Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 25 Share Posted April 25 are you using the power supply that came with it? Quote Link to comment Share on other sites More sharing options...
netbigfela Posted April 25 Author Share Posted April 25 Yes absolutely Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 25 Share Posted April 25 have you tried a different hdmi cable or a different port on tv? Quote Link to comment Share on other sites More sharing options...
nbs. Posted April 25 Share Posted April 25 3 hours ago, netbigfela said: Just received my box yesterday connected everything and the only thing that the box does is turn on and off when it's on I see the buzz logo and then it turns off customer service doesn't answer or respond to emails has anyone else experienced this problem Customer service will respond. Which email addy did you use? 1 Quote Link to comment Share on other sites More sharing options...
Ryu Posted April 25 Share Posted April 25 also, have you tried to connect directly to wall and tried a different wall outlet? Quote Link to comment Share on other sites More sharing options...
netbigfela Posted April 26 Author Share Posted April 26 I tried different tvs and sockets,and new hdmi cables same results Quote Link to comment Share on other sites More sharing options...
dishuser Posted April 26 Share Posted April 26 do a hard (pin) reset Quote Link to comment Share on other sites More sharing options...
netbigfela Posted April 27 Author Share Posted April 27 Thanks champ the reboot did the trick 2 Quote Link to comment Share on other sites More sharing options...
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