marcoose Posted September 19, 2023 Share Posted September 19, 2023 hi ive got the buzz st4000 stick just received the latest update version 5.0.893 all ok except aspect ratio has messed up all the sd channels as in where if i set it to 16.9 the go out of the channel then back in it revertts back to auto has anybody got any ideas whats goong on? many thanks Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 19, 2023 Share Posted September 19, 2023 don't have stick but tried on other devices and so far so good. have you reboot your device after you got the update? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 19, 2023 Share Posted September 19, 2023 press left arrow or green button and select stretch it will stay like that for that channel Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 19, 2023 Author Share Posted September 19, 2023 ok mate ill give that a go Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 19, 2023 Author Share Posted September 19, 2023 no that dont work either mate Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 19, 2023 Share Posted September 19, 2023 1 minute ago, marcoose said: no that dont work either mate hmmm try to clear cache and reboot and see if that helps. try to clear data as well if possible. you will loose server info...etc If you clear data. do it on your own risk. write down portal and credentials...etc before clear data. make a back up of server if you want to. Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 19, 2023 Share Posted September 19, 2023 10 minutes ago, Ryu said: hmmm try to clear cache and reboot and see if that helps. try to clear data as well if possible. you will loose server info...etc If you clear data. do it on your own risk. write down portal and credentials...etc before clear data. make a back up of server if you want to. doing a backup isn't as simple as it is on the 5 series devices Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 19, 2023 Author Share Posted September 19, 2023 by clearing data will i lose my apps aswell? Quote Link to comment Share on other sites More sharing options...
Ryu Posted September 19, 2023 Share Posted September 19, 2023 35 minutes ago, marcoose said: by clearing data will i lose my apps aswell? if clear data from buzz app will delete only servers. nothing will happen to your other apps. if you reset your box the you will loose your apps. since you are having issue with buzz tv app only thats why I recommend clear data from buzz tv app only. hope this will help. Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 19, 2023 Author Share Posted September 19, 2023 ok mate ill give ago thanks 1 Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 20, 2023 Author Share Posted September 20, 2023 hi no none of the above has worked any other ideas? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 20, 2023 Share Posted September 20, 2023 settings/advanced settings/display what is resolution set to? Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 20, 2023 Author Share Posted September 20, 2023 auto switch to best resolution mate Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 20, 2023 Author Share Posted September 20, 2023 auto switch to best resolution mate Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 20, 2023 Share Posted September 20, 2023 same here but if I press green button and pick stretch for a channel it remains that way it doesn't go back to auto even If I leave channel and go back to it Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 20, 2023 Share Posted September 20, 2023 2 hours ago, dishuser said: same here but if I press green button and pick stretch for a channel it remains that way it doesn't go back to auto even If I leave channel and go back to it Same here. It seems to remember the specific aspect ratio selected for each channel. I have a few channels which I force to stretch and no issues with going back. Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 20, 2023 Author Share Posted September 20, 2023 well i dont know whats going on this has happened since this last update it was fine before Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 20, 2023 Share Posted September 20, 2023 I tested it on my st4000 with 5.0.893 Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 21, 2023 Share Posted September 21, 2023 On 9/19/2023 at 1:56 PM, dishuser said: doing a backup isn't as simple as it is on the 5 series devices just want to correct this the 4000's and 4500's now have 2 backup and restores 1 Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 21, 2023 Author Share Posted September 21, 2023 so did it work ok o your st4000 stick? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 21, 2023 Share Posted September 21, 2023 13 minutes ago, marcoose said: so did it work ok o your st4000 stick? did what work? Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 21, 2023 Author Share Posted September 21, 2023 aspect ratio on sd channels Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 21, 2023 Share Posted September 21, 2023 on some not all but I get the same result on my 4900 and x5 Quote Link to comment Share on other sites More sharing options...
marcoose Posted September 22, 2023 Author Share Posted September 22, 2023 any idea why that is happening? Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 22, 2023 Share Posted September 22, 2023 If you are out of ideas for now, it may be worth considering doing a factory reset on the stick. Maybe something has gotten corrupted/Glitched. Don't know how many other apps you have, but if it is just IPTV, then it would be simple enough to just configure your IPTV service again after the reset. If you have many 3rd party apps, you can try to just reset the storage of the BuzzTV5 app first (this will only affect your BuzzTV5 app and not your the other apps on your stick. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.