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BuzzTV X5 Unresponsive to remote random reboot

Lovell McIlwain

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This issue has happened twice so far (within days).  I’m looking for any suggestions that I haven’t already tried  

I was streaming on the device when it rebooted out of nowhere.  It seems to boot up fine but now does not respond to the remote unless its factory rested.

 Attaching a USB mouse gets me so far since it doesn’t seem  to be able to really click on any of the apps.  I can get the most over to the app but it doesn’t open when I double click it.

The mouse does  get me far enough to attempt to re-pair the remote but that did not help.

 I’m wondering if there is anything else I can try before factory resting it again for a 3rd time. 

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1 minute ago, Lovell McIlwain said:

Ok so this is crazy.

Having unplugged my hdmi and plugging it back in it appears my remote is working again.

I honestly dont understand why that would be a factor at all. 

Could be a bad hdmi

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