chan Posted September 17, 2021 Share Posted September 17, 2021 I installed the XRS 4900, but having the following issues. Unable to turn on Captions. Unable to sink with LG OLED magic remote. Unable to function the Netflix/Disney apps. Please let me know how to fix these issues. Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 17, 2021 Share Posted September 17, 2021 for CC try the other player for remote are you holding the two face to face? for netflix I use my gravitti mini keyboard Quote Link to comment Share on other sites More sharing options...
chan Posted September 18, 2021 Author Share Posted September 18, 2021 Thanks for your quick input, but I have more questions. do you mean CC 4900 won't work for captions? I am holding the remote face to face. Is the XRS remote won't work for the Netflix? Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 18, 2021 Share Posted September 18, 2021 Go to menu ,configuration settings, media player to change player You need a mouse to work netflix Buzz dies not have a license for Netflix Quote Link to comment Share on other sites More sharing options...
chan Posted September 20, 2021 Author Share Posted September 20, 2021 The is no option for the media player, it only showing the attached options. Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 20, 2021 Share Posted September 20, 2021 that pic has nothing to do with media player you need to be on default player for captions to work Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 20, 2021 Share Posted September 20, 2021 scroll up Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 20, 2021 Share Posted September 20, 2021 1 hour ago, nbs. said: that pic has nothing to do with media player you need to be on default player for captions to work I'm on secondary and I get CC 1 Quote Link to comment Share on other sites More sharing options...
chan Posted September 20, 2021 Author Share Posted September 20, 2021 I cannot scroll up. How can I get the secondary option? Quote Link to comment Share on other sites More sharing options...
chan Posted September 20, 2021 Author Share Posted September 20, 2021 I have the video player option, and made it to secondary. But still unable to see the captions, please check with the following picture. Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 20, 2021 Share Posted September 20, 2021 That menu has nothing to do with captions To see captions hit green button while in live tv 1 Quote Link to comment Share on other sites More sharing options...
chan Posted September 20, 2021 Author Share Posted September 20, 2021 (edited) Somehow it's showing only Disabled to me, and not showing closed captions under Subtitles and Audio. Please see the previous picture. Edited September 20, 2021 by chan Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 20, 2021 Share Posted September 20, 2021 17 minutes ago, chan said: Somehow it's showing only Disabled to me, and not showing closed captions under Subtitles and Audio. Please see the previous You have tried both players? Does your server support it? Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted September 20, 2021 Share Posted September 20, 2021 8 hours ago, chan said: Somehow it's showing only Disabled to me, and not showing closed captions under Subtitles and Audio. Please see the previous picture. Then your server probably doesn't support CC if you only see disabled Not all servers do. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.