Ryu

no shutdown yet

do you have E5?

usb stick, flash drive, or external drive.

are you using hdmi came with the box? have you tried your device on different tv?

check to make sure there's no typo error in username/password. also try url with /c or without /c

using Mac or xc api?

try to post in the section for your model

if it still under warranty then contact support.

ok cool.

any external storage device connected? try to factory reset and see if that helps.

How to Re-Pair the ARQ-200 Series dongle: i. Press and hold OK + TV Power buttons for 4 seconds ii. Let go of both buttons & a red light will be blinking at the top of the remote iii. Hookup the USB dongle to your BuzzTV Device. iv. You should be paired after this General steps for color button programming: There are 4-colour buttons which can be programmed to control shortcuts within the BuzzTV Device i. Find and open the settings from the Home screen ii. Next click BuzzTV Utilities iii. Then Choose Remote control iv. You will be able to set your colour button shortcuts from this menu

try to re-pair and see if that helps

don't have one but are you connecting dongle to other boxes?